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Saturday, October 15th, 2022 6:05 PM

Does Active Armor interact with Xfinity Stream app

I have troubles loading station (if at all) while active armor's safe browsing feature is turned on. When turned off station load normally. This happens on while on mobile data and on wireless. Is there a way to add exceptions?

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Community Support


207.2K Messages

4 months ago

Hello @LTM, we're happy to help with information for managing your ActiveArmor preferences. 


Some devices may have antivirus apps or software to protect them, but other types of connected devices may not be as secure.

  • ActiveArmor internet security detects threats, suspicious internet activity, and unsafe behavior while also protecting your devices and network. 
  • AT&T Internet Security scans traffic for dangerous websites. Sometimes a webpage that you know is safe may trigger a blocked notification. If you trust the page, you can select Allow Access to add the site to the exceptions list in Smart Home Manager.

You can also turn AT&T Internet Security off by following these steps:

  1. Go to the Smart Home Manager
  2. Choose Settings, and then App Preferences
  3. Turn AT&T Internet Security OFF

Visit our ActiveArmor help page for more details on how to manage your app preferences. We're here if you have any questions. Thank you for contacting AT&T Community Forums. 


Alasani, AT&T Community Specialist 

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