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swccofc's profile

New Member


1 Message

Friday, July 1st, 2022 3:55 PM

change login information

I don't have access anymore to the email address associated with my photo storage account and can't login.  I have tried emailing you repeatedly but get no response.  How can I change my email address associated with my account?

Accepted Solution

Official Solution

Community Support


225.6K Messages

1 year ago

We want you to be able to access your AT&T Photo Storage account, @swccofc


If you're unable to log in using your mobile phone number, you'll need to contact ProTech Support. ProTech Support offers live support for:

  • Device setup.
  • App navigation.  
  • Ongoing troubleshooting.

They can be reached at 888-4-PROTECH (888.477.6832) or via chat. Experts are available M-F 8 am – 10 pm ET, Saturday-Sunday 9 am to 9 pm ET.


Thanks for visiting our AT&T Community. We hope this helps!


Sydne, AT&T Community Specialist.

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