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aswanicca's profile

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2 Messages

Monday, January 2nd, 2023 8:15 PM

Can't get VVM to work on Unlocked Pixel 7 Pro

I had an Apple iPhone 12 Pro for about 1.5 years and always used VVM. I got a Pixel 7 Pro a few weeks ago and can't get the VVM to work, whether it's the tab in the Google Phone app. I tried the AT&T VVM app itself, but that also failed.

Voicemail itself works.

One thing I have noticed is that according to this support article, I am required to have a 4G LTE connection. However, I have a 5G connection. Does that suffice?

I've tried resetting network settings. Visual Voicemail is currently in the "Activating voicemail."

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50 Messages

3 months ago

Apple and Android VVM services are separate account features, call 611 and talk to tech support to have them remove the Apple VVM service in favor of the Android VVM service. Likely didn't auto update after a sim card swap.

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2 Messages

3 months ago

That worked! Thanks. Your message was such a godsend!

I've made several calls to AT&T before this without getting to a useful response, but I think having this suggestion helped in hand helped so much!

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