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Calls not going to voicemail
People have told me their calls don’t go to my voicemail. I have checked and they are not on the blocked numbers list.
2 months ago
Hello dazed, we're here to help look into why your incoming calls aren't going to voicemail.
Not answering a call doesn't automatically put it on the blocked list.
To find out if your phone has a built-in feature to block calls and text messages:
Make sure your device has the most recent software updates to ensure you have the latest features and device protection options.
If you recently changed your device and have a new phone, or got a new sim card. You may need to set up your voicemail.
Make sure to set up your voicemail within 60 days of activation or it’ll be automatically removed from your account.
Use our Troubleshooting and Resolve Tool if the issue persists to get a step-by-step personalized solution changing to your device.
Let us know if this helps. Reach back out to us if you have any other questions.
Thank you for contacting the AT&T Community Forums.
Jeff, AT&T Community Specialist
2 months ago
So if I don’t answer a call does that automatically put it in my blocked list?