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AT&T related help: View and download call history
Wednesday, November 30th, 2022 10:41 AM
1 month ago
ACE - Expert
2 months ago
If you have a traditional landline aka POTS line, there are no call records. Call records are only available for a digital landline and I believe limited to the last 16 months.
Thanks, On ATT portal and iPhone app, I can only access last 6 months of usage with call details. ATT store showed my 16 months but my phone doesn't go beyond past 6 months. Is there a setting in the profile on how many months you can back?
ACE - Master
Moving back to the wireless forum. I think what you see is all you get without paying for them, but wait for one of the wireless experts to answer.
On the desktop, with a web browser, you can go back 16 months. I logged in right to double-check for you and I can get to end of July 2021 right now.
If you can't find it, once you log in you can go to https://www.att.com/acctmgmt/usagedetails/talk
Chose your line and the billing period.
You can see minutes and time and incoming or outgoing (texting just has time and in/out).
Thanks Gary. for some reasons I can only go back 6 months so I thought there may be a setting in the profile how many months you can view call logs.
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