Call forwarding feature

Hello @Baybay21 , we're happy to help with adding the Call Forwarding feature.

What is the make and model of your phone? The steps to add it can vary depending on the device, but you can use this tutorial to change the device to receive the steps to enable it.

When using Call Forwarding:

• It is added through your wireless device, rather than as a whole to your account.
• You can't forward calls to an international number.
• Forwarded calls are billed for the length of the call.
• Long-distance charges apply when you forward calls to a number outside your designated home calling area.
• With some AT&T wireless plans, Call Forwarding minutes aren’t counted against the minutes included in the plan.
• You can only manage your Call Forwarding from your wireless phone. You can’t manage it online.

Let us know if this helps!

Kristin, AT&T Community Specialist