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Any way to log into ATT.com without a smartphone?
I try to log into att.com. It takes me to the verify screen. The verify screen does not have my phone number, only the other two numbers on the account. I assume it is because I don't have a smartphone, the others do. I can't use ZenKey since that requires a smartphone. Any way I can get into the account without annoying the other people on the account every time I want to login?
ACE - Expert
2 years ago
It has nothing to do with not having a smartphone. Every line on your account should be listed to receive the secondary authentication code. You only need to be able to receive a text. You need to contact customer support to find out why your number is not listed.
2 years ago
I called. They told me that since I had upgraded my phone a couple of days prior, I had to wait until their system recognized my new phone. It showed up about 3 days after the upgrade.
2 months ago
This does not work if your cell phone is missing - so pretty stupid of ATT to have it set up only this way. We pay good money for service.