
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
Can I take the sim card from my phone and put it in my tablet
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Phones & Devices
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Any time someone calls me and i dont answer, it goes to a busy sound, and i do have voicemail setup and have changed the password and double checked everything in my settings. Still nothing
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Phones & Devices
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I have ZERO cell service at my home. I used to use a Microcell which gave us good service. Our local ATT store told us to turn on wifi calling and get rid of the Microcell which we did but now we have no ability to send or receive regular SMS messages. The only people that can contact us are people
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Phones & Devices
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I placed a order for a IPhone 13 Pro 256 gb in Sierra Blue on 3/17/23. The Sales Rep that took my order said that the iphone 13 pro will ship between 3/22/23-3/24/23. I called to check on the order status today. I was told the first time that I called that the phone was on backorder,that there
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Phones & Devices
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how do I change the card number used for autopay on my att prepaid account
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AT&T PREPAID
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I work at a college and we're not able to receive text messages sent from gmail's smtp servers on AT&T subscriber devices. This had been working but no longer is. I can confirm that if we send to a Verizon account it works just fine. I can also confirm that the email/SMS messages are being sent f
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Features & Services
678
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I’ve searched the vast similar issues reported here. My problem: SMS, MMS, and group texts frequently either, aren’t received ever, come in all at once in a dump and out of order, and when sending it’s either delayed significantly, or kicks back that the message was not sent and I have to attempt to
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Features & Services
3.9K
32
Says it was delivered but it hasn’t been delivered I haven’t received anything and I’d like to know if I can get a replacement or a refund because this is absolutely ridiculous no one from customer support has helped I either get placed on hold for 30/45 minutes or hung up on I need answers
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Phones & Devices
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I am using my Galaxy S21 phone as a mobile hotspot (and paid for the 15GB plan) to provide internet service for my laptop in St. Augustine on my sailboat. I have checked the coverage map and see 5G service available in this area. However, my internet is terrible! My question is - would the interne
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Phones & Devices
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ATT network locked phone keeping me hostage on carrier. Countless calls and numerous escalations and I still can't get my Galaxy 21 MCK key. ATT 1st tier support are totally clueless (useless) and keep providing PIN or PUC even when told to stop and escalate. Currently have 3 escalated cases in for
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Phones & Devices
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Can I take the sim card from my phone and put it in my tablet
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Phones & Devices
1
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Any time someone calls me and i dont answer, it goes to a busy sound, and i do have voicemail setup and have changed the password and double checked everything in my settings. Still nothing
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Phones & Devices
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Spinning after upload a pdf file. how long does it takes to complete the spin?
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Wireless Account & Billing
5
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I returned my phone on 11/26/2023. I received an email 2/2023 stating AT&T didn’t receive my phone. I called AT&T support and provided my tracking number, they stated the phone was picked up by their agent. I reviewed my bill today and was charged for the phone. I call AT&T today inquiri
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Phones & Devices
7
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How can I report this potential infrastructure issue? San Francisco Bay Area. I run an IPv6 test suite at test-ipv6.com and it finds the following error. Does anyone else have it? I'm hoping if we can show multiple people having it maybe we can get it addressed. iPhone X, iOS 16.3.1
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Features & Services
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I had an alert on my laptop that told me "all is well" regarding my wireless phone. The pop up appeared every time I closed computer. I could also see if it had spam usually indicating the number(s). This way I did not have to worry about using my minutes on my 35 cent a minute plan to
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AT&T PREPAID
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