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Esim

I have a AT&T postpaid phone that’s on a family plan. A few months ago I added an eSIM with an AT&T prepaid plan. Myprepaid plan lapsed while I was away and I would like to get it back and the same phone number. How would I go about doing that? I have the original card that I used to start t

Questions

 • AT&T PREPAID

17

1

0

Unlock Phone

HelloI bought the phone. It is registered to another AT&T account. I don't know who the old owner is and I don't know how I can unlock it now. Could you please help me?

Questions

 • Phones & Devices

31

23

0

Accepted Solution

Closed

Xiaomi 12S Ultra work on AT&T

Is there a way to confirm that the new Xiaomi 12S Ultra will work on AT&T? These are the specs for the Xiaomi: 5G: n1/n3/n5/n8/n28a (Upstream: 703MHZ-733mhz, downstream: 758MHZ-788mhz)/n38/n40/n41/n77/n78 4G: FDD-LTE: B1/B2/B3/B4/B5/B7/B8/B12/B17/B18/B19/B26 3G: WCDMA:B34/B38/B39/B40/

Questions

 • Phones & Devices

225

6

0

Returned Phone to Parcel Return Service and It's Not Been Received - AT&T Charging Me!

I returned my old Galaxy Z Fold on March 28, 2022 via the United States Postal Service. I have the receipt and tracking that I sent it off and it was accepted by the post office. Yesterday I received a text message and an email that I was being charged $329 because they had not received the phone.

Questions

 • Phones & Devices

85

9

Data Usage

Our data usage has sky rocketed in the last week and we can’t figure out what is causing it.

Questions

 • Phones & Devices

21

1

0

How to check if my sim is still active

I bought a go phone 45 dollar plan last fall and haven't used it since october 16th because i am an international visitor and left the US that day. i'd like to refill my account now because i will return to the US in a few days. Where can I see if my account and sim card are still active?

Questions

 • Wireless Account & Billing

3.9K

6

0

Acp

Acp didn't automatically go through

Questions

 • Wireless Account & Billing

16

1

0

add acp to my existing PREPAID account

how to add acp info to my existing PREPAID account

Questions

 • Wireless Account & Billing

3

0

0

Accepted Solution

Official Solution

How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

Questions

 • Phones & Devices

457K

5.4K

Closed

How long before a past due balance is forgiven?

Account was open in 2010  - 2011

Questions

 • Wireless Account & Billing

1.1K

4

0

OnePlus 8T with ATT Mexico sim, not working in US

I have an approved OP 8T with a ATT Mexico sim card that used to work before the 3 G shutdown, I have tried all, reset the phone, call ATT Mexico, new APN's but it just don't work while in the USA, If I return to Mexico, it will work. Data does work on both countries. How do I solve the issue or the

Questions

 • Phones & Devices

24

3

0

Educational website being blocked by att-wifi

Hi, our website https://code.cs50.io is a free online IDE offered to students to access the programming environment and is mainly used with the course CS50. We noticed that learners could not access this platform when connected to ATT-WIFI, which negatively affected their learning experience on

Questions

 • Features & Services

26

3

0

Software update no cell/data

Anyone seen this issue? Software updated two days ago and ever since I have no cell/data signal. My SIM card works fine in an old galaxy s8 so I know it's not the Sim card. I have tried every solution I have found on the internet, including a factory reset with no luck fixing it. ATT tried to tell

Questions

 • Phones & Devices

15

2

bill doesn't show what country day pass was used in

Where you can see what country international day pass was used in for a given day? When I go on trip to more than one country the bill definitely does not show and even the detail usage does not show what country it was used in. Is there another way to see that?

Questions

 • Wireless Account & Billing

10

1

0

International Roaming enabled by default, raking charges without informing customer

I am spreading the word about how AT&T has taken one of the oldest crimes of pickpocketing, put an Enterprise mask on it and has been milking money off unsuspecting and naive customers. Sadly, I was one of them, been charged $400 for data roaming. The charged stemmed because it looks like the p

Questions

 • Wireless Account & Billing

46

20

0

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