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wireless connectivity issues

Wireless connectivity issue causes so much disruption between my smart home device that i can't tell you.

Questions

 • Features & Services

34

3

0

Reception issues

When I’m talking to someone, they can’t hear me, it happens after talking a few moments

Questions

 • Phones & Devices

9

0

0

dead tower ! !

33335 Mulholland Hwy, Malibu, CA 90265 has been having trouble on and off and for about a week now we have no cverage at all

Questions

 • Wireless Account & Billing

55

7

0

Unable to make an international call with PREPAID phone

Hi, My wife has a Samsung Galaxy S9 on a grandfathered PREPAID 10c/minute plan. She's always been able to make international calls before. But today she tried calling a number in Ukraine and keeps getting "unable to complete the call" no matter how she tries to dial it. We put more money on her a

Questions

 • AT&T PREPAID

20

1

0

AT&T SOP on lying to customers and providing false information

How does AT&T stay in business when they continually lie to customers. I have had the worst customer service experience ever with AT&T. "Customer Service" representatives have hung up on me, and transferred me to random numbers. No one has assisted me in receiving my money back from my trade

Questions

 • Wireless Account & Billing

23

2

0

Proof of purchase

Can I get proof of purchase from a phone purchased under a business account in 2016 to send to apple to unlock a phone?

Questions

 • Phones & Devices

15

1

0

prepaid payment account

I loaded money onto my prepaid account but when i try to pay it says payment issues and when i call the number provided it says it can’t find the number now i’m stuck with my 60 on the account not being able to access it either way

Questions

 • AT&T PREPAID

13

1

0

Global IMO Discount

Hi, I currently work for a tech company and am enrolled in the IMO discount. Last month, July 2022, my discount was not applied, it was about $98.10 dollars more and AT&T charged me.  I spent about 5 hours on the phone with about 15 different employees to try to get this corrected to no av

Questions

 • Wireless Account & Billing

8

0

0

AT&T Cell Booster will not send or receive pictures or group text

Just switch over from my microcell to AT&T Cell Booster. I can receive and send calls, I can get and send single people text but I can not get or send photos or group text. Any ideas of what the issue is?

Questions

 • Phones & Devices

101

9

0

Accepted Solution

Official Solution

How do I change my Payment date for Autopay?

I am on Auto pay And I want to change my payment date

Questions

 • Wireless Account & Billing

92

4

0

Numbersync issue Kyocera E6920 and Galaxy watch SM R815U

Got a new esim card. Master reset the watch. Scanned the card. The watch still wouldn't show the new ICCID or number. Ticket was sent through ATT. Waiting on response.

Questions

 • Phones & Devices

20

4

0

I HAVE A NEW PREPAID ACCOUNT. I APPLIED FOR THE ACP AND I AM APPROVED. WHAT DO I DO NOW?

I have a new prepaid account and have been approved for the ACP. I advised my local AT&T store of my recent approval. The store advised me to reach out to ACP, so I did. NOW.. the ACP says that AT&T has to be the one to do this transaction. I'm getting the run around here and it is very frus

Questions

 • AT&T PREPAID

8

0

0

Non returned device fee

I signed up for a $10 watch plan using split billing on my company phone. It was a nightmare to get service started but after a few weeks it finally got activated. Today I get a bill for over a thousand dollars. I check my account and they are charging me a non returned device fee. But I never eve

Questions

 • Wireless Account & Billing

40

5

0

Trying to unlock and says denied

Hi I'm trying to unlock an old ZTE phone and it says 'denied'. I've tried contacting ATT and am getting the run around. Anyone have any suggestion on how to unlock? I meet all of the requirements.

Questions

 • Phones & Devices

57

9

0

Accepted Solution

Official Solution

Free AT&T 5G Booster

I have called many times using the instructions sent to my by AT&T for a FREE booster. Letter says call by March 31st. I have called 2 times this week.  Called today February 25.. well before the deadline.  AND I WAS TOLD THEY RAN OUT OF BOOSTERS !!!! (Edited per community guidelines)!  Then told Bo

Questions

 • Phones & Devices

1.4K

20

0

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