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Oneplus A6013 Compatible on "whitelist"

Sorry if it's in the wrong forum. I didn't know what category topic this falls under. I bought my own phone at Amazon. I had T-Mobile now I have AT&T.I went into the store and asked if my phone was compatible, the guy did some tests and used their sim in my phone and said it's compatible. H

Questions

 • Phones & Devices

22

4

0

phone staying one hour ahead

My phone has been 1 hour ahead now for 2 weeks, I try to change it and cannot. What do I need to do?

Questions

 • Phones & Devices

1

0

0

AT&T is about to lose many customers in our neighborhood

Since about 2 months ago, an area of about 30sq miles around our residence has either poor or no signal. This is a new issue as evidenced by these Facebook posts and Nextdoor app posts. https://www.facebook.com/groups/MindenGardnervilleCommunityForum/permalink/4063196227238774/ https://nextdoor.

Questions

 • Features & Services

3

0

0

I can't get through to disconnect service,please help me with this

disconnect

Questions

 • Wireless Account & Billing

4

1

0

To cancel monthly payment

Hi I bought a AT&T prepaid card 5G but my device is only 4G. So I can't use it. I activated my account on line. I got a monthly payment of 30 dollars. And, the most important, I didn't write down my wireless number. So without this number I can't cancel my monthly payment online. How can I reco

Questions

 • AT&T PREPAID

8

1

0

Website error message

Everytime I go on website under current usage, under a specific user, and look at one of my Kids talk usage, I get a big red error on ATT website that reads: We can't display your Talk usage information right now. Rest assured we're working hard to fix the issue. (U1520).  Seriously, this has been g

Questions

 • Wireless Account & Billing

4K

7

0

Data not working

I recently activated a Prepaid SIM, but I cannot Seem to get the Mobile Data working. Does it Take time or is there a Trick to get it to Work?

Questions

 • AT&T PREPAID

3

0

0

Pictures not sending via SMS

I switched from Verizon to ATT, but it's been pretty terrible so far. Aside from dropping / horrible call quality (will probably have to buy a booster), picture and videos that my wife never had an issue sending via Verizon, fail constantly with ATT. Maybe 15% make it through. We are on wireless

Questions

 • Phones & Devices

5

1

0

Issues with mobile data not working.

Over the past week or so, I've been experiencing random deadzones with my mobile data previously in places that usually had full 5g service. For a little while, simply restarting my phone fixed the issue, but now it's gotten to the point where no matter what I do, I have no connection anywhere via m

Questions

 • Features & Services

1

0

0

My mom died about 4 months ago and i haven't been able to get off of the family plan she had my phone apart of

My mom passed about 4 months ago and I have been trying to close our family account with my phone my sisters and my mom's. I need to separate my account and I don't know if that's a possibility or not. my mom usually handled everything with our phones and I don't know how to proceed with removing my

Questions

 • Wireless Account & Billing

7

1

0

Android 12

I was wondering when the Android 12 software update will come out for the Samsung Galaxy A12?

Questions

 • Phones & Devices

23

4

0

We may need to change carriers for lack of service

I have had AT&T for years. From the middle of 2021 up until now I have had the worse service. I’ve recently upgraded my phone lines and on all devices service is soooo slow I literally have to wait a minute or so for anything to load. I’m sitting here remembering dial-up being more promising tha

Questions

 • Features & Services

10

1

0

Rude salesman in Davenport Iowa

Went to the Davenport AT&T and asked salesman Ignacio Delatorre how hard it would be to port over a cricket wireless number and he said he wouldn’t do it because it was a headache to do.

Questions

 • Wireless Account & Billing

28

7

0

Cancelling AT&T Up Next

How do I cancel Up Next? I was told I can cancel online, but it does not show in my Add Ons, but does show $6/month on my bill.

Questions

 • Wireless Account & Billing

6

1

0

Accepted Solution

Closed

Chat with live agent

How do I chat with live agent

Questions

 • Wireless Account & Billing

20.2K

35

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