Wireless Forum

Wireless Forum

Share tips and tricks with other AT&T Wireless customers.
Ask a question

Latest conversations

View More

(195472)

Accepted Solution

Official Solution

att network via sim card will not connect to chromebook

***THIS IS NOT A WI-FI CONNECTION ISSUE***!!! I have a chromebook OS that I purchased on May 22nd. I have the $20 a month data plan on the line. When I insert my sim card into the side of the chromebook and select ATT under network, it tries to connect and but then i get the following error codes: 1

Questions

 • Features & Services

467

16

Accepted Solution

Official Solution

How do I turn off call blocking.

Calls are being sent to voicemail. How do I turn off call blocking. It even blocks calls from my contact list

Questions

 • Features & Services

20

1

0

Accepted Solution

Official Solution

Travel to Puerto Rico

We are going to Puerto Rico next week and wondering if there will be roaming charges for our phone or is it part of their coverage?

Questions

 • Features & Services

1.8K

10

0

unlock my phone

I have a Galaxy A32 when I received my code to unlock my phone, when I placed my non-AT&T SIM in and powered it on, the unlock screen didn’t appear. I looked up the characters to type in the dial pad to force the unlock screen to open, then I entered my code and it still didn't work. I've tried

Questions

 • Phones & Devices

22

4

0

Device unlock

How do you unlock prepaid phone

Questions

 • AT&T PREPAID

17

1

0

Accepted Solution

How to unlock phone I purchased used.

I recently bought an iPhone used, and I was wondering if/how I could unlock it from the AT&T network since it’s probably under someone else’s account or something, and the steps to unlock don’t necessarily apply since it’s used.

Questions

 • Phones & Devices

31

4

0

Manage my Att account

Im blocked out of the att account can’t sign in or create one please help

Questions

 • Features & Services

14

1

0

Reactivating canceled wireless account

I recently canceled my at&t wireless account and transferred my number to mint. But when I installed the sim, it says my device is not compatible. Can I reactivate my account or do I have to buy a new one??

Questions

 • Wireless Account & Billing

13

1

0

No info on receipt of phone trade in

I recently dropped of two phones at a usps annex. Why can't ATT send a notification of receipt and credit to my account? I used the Pitney bowes - usps tracking and all I get is "its in the facility", which is a bit of a nebulous update

Questions

 • Phones & Devices

7

2

0

Need puk for unlocked at&t phone to use t mobile sim in it. Phone eeds to unblock

Need PUK code for AT&T unlocked cell phone. have unlock code, but need PUK to unblock phone

Questions

 • Wireless Account & Billing

9

2

0

Accepted Solution

Official Solution

International Day Pass billing

I want to clarify the billing for international day pass. I understand the first 10 days are $10/day/billing period and I won't be charged more than that for the billing period. However, if I use 22 days, all in one billing period, are the extra 12 days FREE and I will NEVER be billed for them. O

Questions

 • Wireless Account & Billing

22

2

0

Group SMS Messaging - Other iPhones

I can receive direct messages from other iPhone users via iMessage (so direct only). In group chats, I can receive messages from Android users and iPhone users ONLY IF they have AT&T or T-Mobile. I cannot get messages from iPhone users with other carriers in group chat settings (like Verizon or

Questions

 • Features & Services

12

3

0

Closed

Not honoring pricing quoted by sales rep, zero customer service!

Met with an att rep, Garrett Horner. He quoted a monthly charge for four lines in writing.  Told me that it would take 3-4 months for all the discounts to apply, but would be retro back to the beginning.  After receiving four bills that were not correct, I contacted the rep who confirmed

Questions

 • Wireless Account & Billing

39

13

0

Closed

New AT&T wireless billing...WOW

New to AT&T wireless. ATT rep (chat transcripts as proof) "misquoted" cost of phone and plan.  So, here's the new billing from ATT.  Starts with this email:  :  Hi MICHAEL Your monthly wireless bill is now available at myAT&T.Account ending in: 9363Payment due: 0

Questions

 • Phones & Devices

19

1

0

Accepted Solution

Official Solution

LG STYLO 5 CANT MAKE AND RECEIVE CALLS

I use LG Stylo 5 & the carrier is H2O Wireless who is ATT network. Since June 14, 2022 I can't make and receive any phone calls. The settings does not show its model #, I am afraid to open the back cover to check the model # in case I can not close it. I called customer service of H2O, unfortuna

Questions

 • Phones & Devices

56

11

0

Not finding what you're looking for?
Fix, replace or check device delivery

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.