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Att customer service deleted my important data without warning

Att customer service deleted my text messages by telling me to reset all settings to default on my galaxy s6 active. They did not warn me that I may lose data, Samsung did not warn me either. Google one is not working. I requested files from my Google account and heard nothing. Att Samsung Google is

Questions

 • Phones & Devices

35

4

0

Deletion

Is it possible to delete talk, text and data usage online?

Questions

 • Phones & Devices

16

1

0

Accepted Solution

Official Solution

Galaxy watch 4 wont number sync

Just purchase a galaxy watch 4 yesterday. It will only sync to my phone if its connecting thru Bluetooth. I have a lime for the watch so i shouldn't have to do this. When i try to do the number sync i receive this code. PD-SDK-N/A Spent 2 hrs with customer support with no resolution 

Questions

 • Features & Services

751

31

AT&T NumberSync stopped working on my Galaxy Watch 4

I've been using my Galaxy Watch 4 with NumberSync enabled from my primary phone. It was working well until 2 days back, now I'm trying to make it work, but it keeps throwing an error.  Logged into my AT&T account and confirmed my watch is not listed under Synced wearables.  When I tri

Questions

 • Features & Services

2.7K

54

Free trade in lies

I called in to see about the free trade in. Used my s21 for the s22. I asked rep about it being unlocked and if there was a contract with it. Rep told me no contract and it will be unlocked with even 22 dollars of extra credit. It will take 2-3 months to take effect. Here at is 4 months later callin

Questions

 • Phones & Devices

36

11

0

AT&T mobile data unusable

I'm not sure what happened but over the last month we have noticed that our mobile data is completely useless. We have coverage but it's almost as if we have no connection. We can make phone calls but that's about it. Can't send anything on iMessage and no websites/apps load. We are on the unlimited

Questions

 • Features & Services

21

1

0

Message that I not allowed to make a call.

All of a sudden, “ you are not allowed to name dialed carrier calls.” What? Why? What to do?

Questions

 • Phones & Devices

20.3K

25

Wi-Fi hotspot

I just bought a QX80 and added the unlimited Wi-Fi. Every time we try to connect our phones to the Wi-Fi, it opens up the ATT website to log in. I log in and it says my car is already registered.

Questions

 • Phones & Devices

29

2

0

International travel add on not working

I purchased the $35 international travel plan, but I cannot seen to get it to work. Any instructions or suggestions would be greatly appreciated.  Thanks 

Questions

 • AT&T PREPAID

20

1

0

Customer Service

My Samsung Android A13 got a virus. First store repaired it. My phone contacts were not coming up. Told they might come up later. My photos were present at this time. Contacts did not come up.  Went to a Corporate Store the next day with my old A10 phone.  The store employee got the conta

Questions

 • Features & Services

24

1

0

Sim

Can i go but a phone that is att compatible and put my iphone sim in that phone

Questions

 • Phones & Devices

13

1

0

block text messages from various email address

I am receiving numerous dating and (Edited per community guidelines) text messages on my phone from various email addresses that I want to block.  How can I block them?

Questions

 • Features & Services

973

9

0

iPhone XS Max - Mail apps hangs - Timeout

I have iPhone XS Max and SE (first gen). Both on iOS 15.5. The SE was copied from XS Max, so all apps and settings should be the same. XS Max is the one I use so has a SIM card but SE just works on wifi. No SIM card. On XS Max, the Mail app hangs when launched for almost a minute or so, before getti

Questions

 • Features & Services

39

13

0

PLEASE HELP - Defective S22 Ultra

Hello, How are you? Stuff happens I get it. I was unfortunately bounced around for 5 hours on the phone yesterday with att customer support / warranty / technical / shipping, basically everyone, even 2 entities that aren't AT&t. After multiple confirmed diagnostics through screen share suppor

Questions

 • Phones & Devices

40

5

Offline

Is the reason things are offline is it because the thing is turned off

Questions

 • Features & Services

21

3

0

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