Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Wireless Forum

Wireless Forum

Share tips and tricks with other AT&T Wireless customers.
Ask a question

Latest conversations

View More

(199858)
Att promotional card

I am no longer with att and I have a promotional card that I never used , I don't need anything from them and no bill to pay. Is their anyway I can just get the cash or a att visa that I can actually use

Questions

 • Wireless Account & Billing

21

2

0

Forward to voicemail

how can you set the number of rings before forwarding to voice mail?

Questions

 • Features & Services

8

0

0

Accepted Solution

Why I am Getting Billed for "Free" Phones?

We got a deal, free iPhone 8s, with only tax. We paid the tax, but I am receiving bills with phone installment charges.  Phones are showing installment billing line. This time I'm seeing Installment 2, meaning I missed the overcharge last time. I'm also waiting for a response to my issues with Inter

Questions

 • Wireless Account & Billing

1.2K

4

0

Phone number on my account that is not mine.

Phone number on my account that is not mine.

Questions

 • Wireless Account & Billing

15

1

0

Unlocking a SAMSUNG device

We are switching providers - very unhappy with AT&T service. One of the phones on our current AT&T plan is a SAMSUNG S10E.  We went to the local AT&T store yesterday to have them help us unlock this phone.  They were unable to help us - the "unlock" tool keeps stating this pho

Questions

 • Phones & Devices

17

1

0

new Iphone / old number

I just got a new phone, Iphone SE. I had a 6. I want the old number to work on the new phone. What do I need to do? 

Questions

 • Phones & Devices

17

1

0

Technical Service; Calls Can’t Be Placed

Starting today, my phone won’t place any calls. It always says that “the call you are trying to place is not allowed from this line”. Trying to get it fixed, thanks.

Questions

 • Phones & Devices

28

5

0

Shipping date correct on iPhone 14 Pro Max?

Is the estimated ship date hard fact? Or is there some awesome chance that the iPhone 14 Pro Max may ship sooner???

Questions

 • Phones & Devices

18

0

0

5G Standalone

Your current SIM does not support 5G Standalone. Contact your carrier for more information.

Questions

 • Features & Services

41

4

0

Phone orders not delivered as stated

I received a notice stating that my order of two phones was delivered by FedEx but we never received them. The home address matches the shipping address. I have tried to reach at&t without luck because I keep getting transferred to DIRECTV. I am unable to switch my provider to at&t without t

Questions

 • Phones & Devices

9

0

0

email unlock confirmation never arrived

Hi, more than 3 days ago I requested to unlock my cell phone, the confirmation email never arrived, I am trying to unlock again after 24 hours and confirmation email never arrived. I NEED SUPPORT TO BE ABLE TO REQUEST THE UNLOCK. Thanks

Questions

 • Phones & Devices

266

12

0

Accepted Solution

Healthcare discount

There are more than just doctors and nurses working in healthcare. I work in healthcare in interventional radiology but am not eligible for healthcare discount. It is kinda of (Edited per community guidelines). that all the other healthcare professionals are always overlooked. Disappointed in AT&

Questions

 • Wireless Account & Billing

25

2

0

Request to unlock the blacklist

My mobile phone is locked, turned into a blacklist, I don't know how to unlock, hope to get help

Questions

 • Phones & Devices

26

2

0

Sim Card Not Working

There is no SIM card found on my phone. It's not true. It's inside. How it happened. Why can't I call a real person at AT&T for help? They never respond.

Questions

 • Phones & Devices

23

1

0

Unlock request successful. but unlock denied in the app

Greetings to the community, I have a problem with a motorola moto g play (2021) that I bought on eBay. I made the unlock request on the portal which said it was successful. but when I receive the equipment and try to unlock it through the app, it tells me that it is denied. someone could help me ?

Questions

 • Phones & Devices

25

2

0

Not finding what you're looking for?
Fix, replace or check device delivery

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.