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How to unlock phone I bought from an ATT customer?

I am not ATT customer. I bought a phone from someone online as an unlocked phone but latter found that it is locked with ATT. My question is how to unlock it. I want to pay any remaining charges to unlock it but att website needs me to login to my account first to proceed with the unlock process. As

Questions

 • Phones & Devices

21

1

0

Closed

I'm done with AT&T costing me money

I am done with AT&T costing me money and not giving a hoot, I have been with AT&;T over 15 years and when they make a mistake I have to take my proof all the way to AT&;T store and then they still don't fix it!!! [Edited to comply with Guidelines]

Questions

 • Wireless Account & Billing

177

1

0

My debit card was used to pay someone else’s AT&T bill. I want to know the name of on the AT&T account.

I found a charge for $78 and change charged to my PayPal account for an AT&T bill payment, via my PayPal debit card. I then realized my PayPal debit card is missing. I disputed the charge via PayPal. my question is, how can I find out who’s AT&T account it was that was paid with my PayPal

Questions

 • Wireless Account & Billing

20

2

0

Receiving SMS on virtual (NOT prepaid!!!) phone number - HOW?

Hi,I am wondering if the company offers any virtual phone number which is guaranteed NOT a prepaid one and where can I add my full name on it so the number can be verified and my ID verified also? By virtual, I mean two subjects: ability to check incoming sms online without having to send outgoing o

Questions

 • Features & Services

190

2

0

Does anyone work construction and have a IPhone 13?

I live on Racine Ave in New Berlin, WIsconsin. I can see a tower yet only get 2-3 bars. Muskego, Wisconsin My phone really did not work at all. Inside a concrete building service is terrible.. Funny the salemen at the ATT store said this is a good phone. Not what I am experiencing. Overheats, no bar

Questions

 • Phones & Devices

16

1

0

AT&T 'ticket' put in to get Visual Voice Mail working. No reply, no follow-up, VVM not working.

Called ATT, was on with a rep for an hour or so, tried a few things, VVM on Samsung GS20FE not working on phone. VM works if called in to.  Rep put in a 'ticket' to get Visual Voice Mail working.  No reply, no follow-up, VVM not working.

Questions

 • Features & Services

4

0

0

Trying to login while stationed overseas without service

Two-way factor to login to my account is impossible because I cannot receive text messages overseas. Why is there not an option to send an email? It became so annoying that I went with Google Fi and got a new number altogether. All I want to do is cancel my at&t plan, I've been trying for months

Questions

 • Phones & Devices

29

8

0

Someone used my identity

Someone stole my identity and added 4 brand new phones on my account

Questions

 • Phones & Devices

14

1

0

Accepted Solution

Official Solution

Warranty runnaround on ATT Samsung

How do I get in touch w/ actual warranty dept ? My Samsung A12 won’t even transfer my info, data from I phone “source”. Only 32 GB of storage, half of 2015 gen I phone 6. Need exchange to A13, next model, same $, 64 GB. Really thought Samsung WAS a good product. “Corporate” sending me same inadequa

Questions

 • Phones & Devices

85

10

0

Re-post: need help to resolve issue from incorrect information received at AT&T Store

A few days ago I posted a request about an issue we encountered with at AT&T Store purchase. Basically we described what we wanted to do (buy on installment an AT&T Samsung S22 that would be used as dual sim one using an AT&T Sim card in E-Sim slot and a non-AT&T sim card in the phys

Questions

 • Phones & Devices

57

9

0

Accepted Solution

Official Solution

Closed

Unable to dial toll-free numbers

I am unable to dial toll free numbers on my cell phone (iPhone 😎 with the AT&T Wireless plan.

Questions

 • Phones & Devices

1.4K

2

0

Closed

Cómo puedo financiar mi deuda

Hola quisiera saber si hay alguna forma de financiar mi deuda con att es que estoy pasando por problemas personales y recién comenze a trabajar siempre pago a veces atrasado pero pago el tema es que me voy fuera por 2 semanas y no quiero dejar a mi esposa incomunicada por favor si alguien me puede d

Questions

 • Wireless Account & Billing

2.8K

1

0

Accepted Solution

Move to Canada

If I move to Canada, but maintain a US mail box and return to the US every few months, will this be a problem in maintaining my ATT prepaid phone?

Questions

 • Features & Services

25

2

0

Accepted Solution

Recovering old cell phone records.

I called at&t wireless today to ask about recovering old phone records. The lady said if it was farther back that what is on the login usage page it has to be court ordered. But I saw something a while back that said I could get up to 5 years. If anyone can help I'm in a lot of need.  Thank you

Questions

 • Wireless Account & Billing

5.9K

12

0

ACTIVATE CARD

I BOUGHT AN ATT PREPAID CARD AND WHEN I ENTERED IT IN MY PHONE XIAOMI 9T EUROPEAN DOES NOT LET ME ACTIVATE IT.I HAVE TRIED TO DO IT ON THE WEB BUT IT RETURNS THE ERROR GA701 : Oops, we hit a snag while activating your device. Come back later and try again.

Questions

 • AT&T PREPAID

14

1

0

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