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(195412)

Accepted Solution

View and download call history

I attempted to Follow the instructions from the posted "Help" link: https://www.att.com/support/article/u-verse-voice/KM1001418/ Step #1 "Go to Phone Features. " takes me to my "Account home page"? Step #2. "Select the Call History tab. " Does NOT exist!!! so much for help?  I'm trying to get

Questions

 • Features & Services

46

7

0

Can’t view my information. Website says “were working on your current bill”

For several days when I try to check my bill details it changes what I can see for the 5/19-6/18 period. At first I could only see calls that were made. Now there is no information and it says “it looks like you didn’t have any during this period” and also “we’re working on your bill. Please check b

Questions

 • Wireless Account & Billing

28

3

0

Accepted Solution

I get paid in 3 days

I’d like to request an extension on my past due amount on my bill.

Questions

 • Wireless Account & Billing

20

1

0

Compatible devices for the hotspot plan other than a hotspot

I have the 2014 truly unlimited hotspot plan, and I was wanting to know if there is a device other than a “hotspot” that my SIM card is compatible with, I use the nighthawk but they are so expensive and don’t last us any more than 2 years. It’s used all day every day and runs 6 cameras at my house c

Questions

 • Phones & Devices

51

14

0

How do I keep WIFI Calling enabled on Samsung Ultra 22

Button clicks back/stays closed

Questions

 • Phones & Devices

36

9

0

Accepted Solution

Official Solution

att network via sim card will not connect to chromebook

***THIS IS NOT A WI-FI CONNECTION ISSUE***!!! I have a chromebook OS that I purchased on May 22nd. I have the $20 a month data plan on the line. When I insert my sim card into the side of the chromebook and select ATT under network, it tries to connect and but then i get the following error codes: 1

Questions

 • Features & Services

445

15

Text Logs

you changed the way we view the text/call logs and I can no longer see the number for incoming texts, I only see my number, how can I change that?

Questions

 • Features & Services

844

35

0

Closed

What is CSV or excel on bill

It says I can download CSV or Excel to see Bill usuage, what exactly does that mean?

Questions

 • AT&T PREPAID

222

1

Closed

Need a New Number - Previous Owner Had a Gambling Problem

Hello!At the beginning of the year, I upgraded and subsequently got a new phone number. I didn’t think it would be a problem at all... Unfortunately, I was very wrong... the previous owner of my new phone number subscribed to receive SMS messaging ads from tons and tons of companies. On top of that,

Questions

 • Phones & Devices

415

2

0

Finishing order

I was trying to place an order and I stepped away from computer to get breakfast ready for family, when I got back I had to start over and it wouldn’t verify my identity as it did before

Questions

 • Wireless Account & Billing

18

1

0

Ipad 6th generation cellular+wifi. At&T SIM not working anymore

I have had a pay as you go AT&T account for 10 years, presently I have a iPad 6th generation. I buy the monthly cellular several times a year.  Tried to activate it again for a month, and says, Invalid.  In my iPad settings>cellular>manage AT&T account>Invalid Access. (

Questions

 • AT&T PREPAID

33

7

0

at&t z835 sim unlock

my friend got ZTE z835 from usa for me. he told me the phone was unlocked in usa but when i inserted a non at&t in ghana there is no network on the phone. i requested for unlock code from AT&T and it was given to me. now the problem is that the phone doesn't display phone locked screen. plea

Questions

 • AT&T PREPAID

12

1

0

AT&T Smartphone White List:Samung A71-5G SM-A716U

Why is this not on the Whitelist? Is`nt it not the same model as the A71-5G A716U   which is on the White List? Someone please clear this up .because I can get a Samsung A71-5G SM-A716U on line for a good price,and I want to know if ATT&T white list goofed or thought it wasn`t important to

Questions

 • Phones & Devices

28

3

0

Bad for Small Businesses - DON'T DO BUSINESS HERE EVER AGAIN

I went to the AT&T store near me yesterday to set up a business account. My priority was to get the Netgear Nighthawk 5g pro for my food truck and the wireless plan that came with it plus brought my own phone number to set up the new business phone plan. The guy at the store set me up with everythin

Questions

 • Wireless Account & Billing

57

3

0

Group 3

I have one device on my plan, yet I am paying $57.00 for Group 3, why is this charge so much for 1 device? Please explain. 

Questions

 • Wireless Account & Billing

32

4

0

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