Military Appreciation: Exclusive savings for military, veterans, and their families!
Wireless Forum

Wireless Forum

Share tips and tricks with other AT&T Wireless customers.
Ask a question

Latest conversations

View More

(194073)
ATT Contract pending issue with Walmart.com order

I have bought a phone during Thanksgiving(11/24/2021) using Walmart.com (where I provided my ATT number and zip code for verification) and got the phone on 11/27. I received my new ATT sim from Walmart for activation. I activated it on first week of December. Contract pending in ATT for almost a

Questions

 • Phones & Devices

180

9

Keep getting AT&T plan ready to be installed even though it is already installed. How to I get rid of this notification?

Have a iPad Pro 12. After spending a couple of hours on the phone with AT&T support because my cell data wasn’t working I got this notification on my phone and it keeps coming back. The AT&T store fixed my cell data problem by using a physical SIM card instead of using my eSim, but I still g

Questions

 • Phones & Devices

12

1

0

SMS/MMS issues - at my wits end and ready to switch carriers

I am on an AT&T family plan with 4 members. Starting the evening of May 3rd, Tuesday, I did not receive a MMS/SMS from my daughter. Since then I have been unable to receive any MMS from anyone (within my family plan or outside). I can receive SMS from individuals on AT&T, but on a hit

Questions

 • Features & Services

113

19

0

I need this puk code Sims card

My phone is it's been locked for a week now I can't use my service I paid my bill on the 15 I paid 75 Dollar with prepaid card at&t I still have that number I need my service now and I need refund for Al this day I didn't use I am Martine cuellar

Questions

 • AT&T PREPAID

4

0

0

Account information

Someone gave me AT&T service as a gift and I no longer speak with that person. I was told it was prepaid but now I have phone service but no data and it says my account is closed and I have a bill of over 200$ but I havent even had it a month yet. How do access my account info without being the

Questions

 • Wireless Account & Billing

31

6

How many days of a bill being past due before suspension?

I've been suspended before and AT&T doesn't alert me before they suspended my service.

Questions

 • Wireless Account & Billing

2

0

0

NO RECEPTION ON OUTER CAPE

Anyone having even worse reception on outer cape recently?? It's never been great in Wellfleet...but it's almost non existent lately

Questions

 • Features & Services

16

1

0

Fraud and theft by AT&T

I recently traded my iPhone 10 and Apple Watch in on an update. I spent 3 hours on a Saturday getting everything done.  I paid $290.40 out of pocket and was told my service was upgraded to a better plan at a lower rate.  I just received my new bill only to find I have been charged $444.29

Questions

 • Wireless Account & Billing

28

5

0

Accepted Solution

Official Solution

Need iPad eSim unlock

I bought an iPad Pro and I was trying to use my TMobile eSim on it but it seems to be locked to AT&T. Is there a way my eSim can be unlocked PLEASE @ATTHelp

Questions

 • Phones & Devices

48

11

0

credit refund

closed my account with AT&T in January with 632.89 credit in my account. In my Februay 26 to March 25 billing my 632.89 for Wireless-Misc immed OTC-No Tax Mar 18. Is that AT&T's way of saying we're stealing your money on a closed account?

Questions

 • Wireless Account & Billing

17

5

0

Accepted Solution

Phones from other vendors.

I am planning to buy a Samsung phone through best buy. I have an account through you guys. Will there be an issue with activating the phone in a store after I get it?

Questions

 • Phones & Devices

14

1

Accepted Solution

Official Solution

Samsung S22 Speakers make an Annoying Crackling/Static Noise

My new S22 has been giving me problems with all of the speakers, they make a crackling noise whenever music, ringtone, alerts, or when I talk on the phone. This usually happens when I arrive in another city by plane, I turn my airplane mode off and my service looks to be normal until the speakers a

Questions

 • Phones & Devices

1.3K

8

0

Returned my device but ATT does not give me my refund!!!

I asked ATT customer service for a refund for a device with a technical issue. Although it was outside of the return period, they agreed to send me a shipping label (no conditions or warnings whatsoever). It's 40 days that I have returned the device and now ATT says they won't refund me because t

Questions

 • Wireless Account & Billing

63

5

0

Att store manager

I went to att store and was treated horrible by store manager. How do I report him?

Questions

 • Wireless Account & Billing

14

1

0

Does the AT&T Cell Booster have to be connected to the internet on a network in order for the cell signal booster to operate?

There is no internet connection within reach of the AT&T Cell Booster however there is a sufficient cell signal for the booster to work. Is the internet connection still required for the booster to operate on the cell signal?

Questions

 • Phones & Devices

9

2

0

Not finding what you're looking for?
Fix, replace or check device delivery

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.