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Wireless Account & Billing

Wireless Account & Billing

All of your wireless account questions and concerns - asked and answered.
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(54397)

Accepted Solution

Official Solution

Not able to receive or make calls.

Hi, just transferred my phone from Republic Wireless to Att and I seem to have lost the ability to make or receive calls, though everything else is fine. I can dial the numbers but the call ends right away.Would anyone able to help me with this issue ?Please and thank you. m.

Questions

 • Wireless Account

27

2

0

Accepted Solution

Can I recover my personal iPhone purchase receipt?

Hello, I have lost my iPhone purchase receipt. Could you please help me?

Questions

 • Online Account Access

34

4

0

Accepted Solution

Official Solution

Adding back an existing cellular plan on iphone

Long story short, I suspended and reactivated my daughter’s AT&T wireless account (hoping it would fix a glitch), but also - in error - deleted her cellular plan first. To add the cellular plan back it says I can either scan my AT&T QR code or add in details manually (SM-DP+ address, activa

Questions

 • Wireless Account

24

4

0

Credit card from Wirecard with a refund on my AT&T bill.

I received a prepaid Mastercard from AT&T saying it has a Refund of Credit on Final Bill. As far as I know we don't have a credit on our bill. I did some research on the company Wildcard and found they had apparently bought the prepaid card business from Citibank. Does anyone know if this is a scam.

Questions

 • Wireless Billing

15.2K

16

0

Accepted Solution

Official Solution

I have a scheduled payment today - HELP!

I have a scheduled payment today-however, my bill for this month was also added in-I don’t have enough funds at this moment to cover the $700 bill, but will have the money to pay my regular bill which is due next week next week… now what????

Questions

 • Wireless Account

61

6

0

Detailed text

We have 4 lines my wife is the account holder by going to data text and talk it ask which line you would like the verification code sent to my question is if I send the code to my line will it notify the account holder through email or alert any of the other lines

Questions

 • Online Account Access

21

2

0

Closed

District Manager

I have been trying to contact a district manager for weeks.  The local branches will not give out this information and I have gotten nowhere with the local store manager.  Please give me contact information for the Raleigh, NC district manager.

Questions

 • Wireless Billing

771

8

0

Imei Bloqueado

I bought a used device and it is locked, I did the unlocking process by AT&T it was approved but it is still locked IMEI [EDITED per Community Guidelines]

Questions

 • Wireless Account

39

9

Accepted Solution

Official Solution

Bought a phone with linked unpaid balance.

Hi, I have bought a phone that is locked to AT&T. Unlock service isn't work, because of unpaid balance. May be there some way to pay for it and unlock the phone? i have no paying info about how and where to pay or get this info online.

Questions

 • Wireless Account

1.2K

8

0

Closed

Misleading salespersons and crazy high bills

I was in Sam’s club one day and an AT&T rep (I’m guessing a contractor from another company representing AT&T) convinced me to sign up. They kept mentioning my bill will go down “when you sign up for the AARP discount”. That did not sound right, but it wasn’t until later that It sunk in tha

Questions

 • Wireless Billing

54

8

0

AT&T Loyalty Department contact number routing back to Customer Service

Made several attempts to cancel a line on an account and was unsuccessful. As per Customer Service department, only AT&T Loyalty Department can initiate the line cancellation.  The issue since I started calling is that all attempts by the last (3)three AT&T Customer Service Representat

Questions

 • Wireless Billing

437

5

0

Accepted Solution

Official Solution

text message logs

How long does at&t store text message info? How far back can I print off text message info? Will it have what was texted and received or just to who and times?

Questions

 • Online Account Access

186.4K

15

0

Accepted Solution

Official Solution

Closed

Access to my mother's account as power of attorney

I am a long time at&t customer and need help. Not with my own account, but my mother's, who has dementia and is in a nursing home, and I am her financial and medical power of attorney.  Who can I speak to about getting access to her account so I can pay her bill,  as I am in charge of

Questions

 • Wireless Account

756

9

Closed

I want to do a credit application to see if i can get a phone

Not sure want to do a credit application to see if i qualify for a phone

Questions

 • Wireless Account

1.3K

2

0

Closed

Apply for phone

Apply for wireless phone

Questions

 • Wireless Account

77

2

0

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