Wireless Account & Billing

I have had this problem for 5 months!  I have always been able to log in to my account.  But starting a few months ago, I get a security page that says "Let's double-check that its really you".  So it asks where to send my code.  I check my phone number.  And a code never comes. I have called AT&T a

I would like to transfer my account from business to personal. How long will the process take? Can it be done online?

I’m getting conflicting answers on how long it should take to get the emails to accept billing responsibility. First we were told 24-48 hrs then when we asked after that time had pasted we were told a week.  We are almost at a week and no email.  

I am on a legacy ATT postpay plan with 2 lines, mine being the primary. Both lines are going to different carriers. If I port out first will it cancel service on the 2nd line? Should I port out the 2nd line 1st or both at the same time?

I am trying to order a phone for my son who goes to school in a different state. After I place the order, it sends an e-mail asking for verification of identity.  The e-mail has a "tap here" to supposedly take you to a link to upload your license.  The "tap here" has not link associated w

​I have called customer service I have called my bank they said to call at&t the store told me to contact at&t my bill is 118.94cents every bill has been well over that since my first bill​ ​ Bill Cycle Dec 6 - Dec 6, 2022 ​ ​ $181.94 ​ ​ Bill Cycle Dec 7 - Jan 6, 2023 ​

Today my services have been cut off once again when they owe me over $1000 I have all of my paper work to prove that I have been getting ripped off for months and months. Since July they have been over charging me over $100 a month for a line that i did not authorize and I a now about to fight them

I recently traded in my ZFlip 3. I was given $1,000.00 for my trade. I purchased a S23 Ultra for $1,199.00. I'm using the next plan for 36 months. If I chose to pay the phone off in three months, how much will I owe? I think I'll owe less than $199.00. Is this correct?

I have two cell phone lines on one plan. On one line I am getting charged Protect Advantage Insurance and Protect Advantage Support for 4 fees and on the other line I am getting Protect Advantage Insurance and Protect Advantage Support for 1.  Does anyone know why this is?  ATT support is

att active armour giving me spe117 ang chat agents dont want to help they just tell you to call some number to fix as the only option they have or go to the store  if i wanted to do either i wouldnt have wen thu chat support

Last month, my data usage soared. Not sure where to begin looking. Is happening again. Cant afford the bill. Where do I begin to look for issues ???

Since moving to ATT from other carrier, I have to constantly call to have my bill adjusted correctly. Each time, the call center representative ensures me the issue will be resolved going forward. However, this has yet to be the case going on 9 mos. I would appreciate if I could get some assistance

My phone was hacked and my account has changed. I need access to pay my bill. I created this account to get help accessing the original.

I'm an international student in the US but I'm taking a year out. I won't be back in the US til January 2025. Is there a way to pause my phone contract and keep my phone number?

I lost my usage access when we opened new account under my husbands name. I would like to receive paper copies of previous text and call usage.