Wireless Account & Billing

Have anyone else been experiencing major issues with At&t.  This is my 3rd time having an issue with them (3 separate issues) on 3 different occasions and no one seems to listen or try to assist you with your problems.  I'm having to call back 4 and 5 times just to talk to someone with knowledge of

Since moving to ATT from other carrier, I have to constantly call to have my bill adjusted correctly. Each time, the call center representative ensures me the issue will be resolved going forward. However, this has yet to be the case going on 9 mos. I would appreciate if I could get some assistance

If I get a call on my mobile number while overseas and let it go to voicemail and listen to it when I have wi-fi, do I still get charge for a day under the International Calling plan (the $10/day plan)?

I received a phone call this morning, the caller claimed to be AT&T employee and gave me his information (Mark, employee ID: 915646) They claimed that a new number 626 757 9359 was registered under my name on Mar 1, 2023, and it was then used to send scams. What was concerning is that they k

How do I make myself the account manager if someone else signed in first?

Hello, I recently joined AT&T wirless and as part of that, took advantage of a trade in offer to upgrade my phone. When my new phone arrived, there was a return kit included with it. I assumed that was for my trade in and packaged/sent my old phone. However, today I recieved a specified tr

When asked to log in, it directs me to my DirecTV account does not show my new phone or the service I now have with AT&T

my daughter is using a galaxy s7 edge, and it's getting pretty old and beat up. I'm wanting to get her something newer, but the site won't let me. her device is listed as "amber alert GPS" instead of galaxy s7 and whenever I select it for an upgrade I just get a generic "uh oh, something went wrong"

I have been in contact with a woman from legal to resolve my issue and now I haven't spoke to her. I need to get in contact with someone else.

Do I have to pay the full amount to restore my services

I have Power Of Attorney for a person who is in incapacitated and has been moved to an in-patient hospice facility. An ATT bill is being drafted via her debit card each month.  I am trying to determine how to cancel these ATT services as she is no longer using them.  I do not know her ATT

Right now I have straight talk and thinking about switching to AT&T, but first I would like to know if I can transfer my current phone number

The short version is ATT in-home expert came to our home and gave us a very good deal in September, but later ATT charged me $60-80/monthly more than he promised. When I contacted them, they claimed I misunderstood the deal given by in-home expert while I claim the opposite. When I checked the inter

​​I bought an Apple 14 Pro Max in November of 2022 that with a trade-in, an Apple 11 in perfect condition that would have brought in an $800 credit for new phone.  ​​ ​​The return box was included in the box with the new phone, which was unusual, since I've had to wait a week or so to get th

Look at text messages on a phone that’s on my account