I phrased it as a question so others could share. I am active duty and deployed and have had an absolute AWFUL time with the AT&T support team. My account was locked several times, despite the fact that I was inputting all of my information correctly, I couldn't submit an unlock request over my
Hi AT&T,
I am Eddiee from India
I bought a second hand iPhone in the US last year, but it is still linked to the previous owner account. Apple told me they could remove the lock if I provide them the original invoice or a copy of it.
can you help me out
Is AT&T trying to run off all of their customers???? I've been a loyal wireless customer for 37 years and a Uverse customer for 11 years. All of my services with AT&T have gone up over $165.00 per month combined in the last month with no explanation other than they want to phase out U
I have the Signature discount and I also have the discount of having internet and wireless. Although my account has the Signature discount emblem it doesn’t give me the discount on my bill. When I called the customer service representative they told me that the internet combo discount and Signature
I have been a faithful AT&T customer for several years now. But this is about to push me to change cellphone providers. I see T-Mobile with pay up to $650 per line to switch people over. Depending upon how this situation is handled, I may be giving them my business from now on...
I bought an Apple 14 Pro Max in November of 2022 that with a trade-in, an Apple 11 in perfect condition that would have brought in an $800 credit for new phone.
The return box was included in the box with the new phone, which was unusual, since I've had to wait a week or so to get th
My text/talk usage seems really, really high. How is that info measured, by call/text? Or by another unit of measurement? Because I seriously doubt I made 1599 texts. I'm never on the phone.
I am trying to get the CNAM changed. My rep Hannah Lineback has ignored me for weeks now. The person who was supposed to handle her account while she was out of the office also has ignored me. I have tried to call into the 800 number but they can’t seem to understand what I’m saying. Updating it on
Iv seen this number on my bill and haven't been able to find out anything on it....
The number is 000.000.021 out going call
Any input is appreciated TIA
Bought s22 ultra in dec maybe second week, I trade in a Samsung galaxy s9 and sent Dec 24, called Jan twice because online account shows 30 days is approaching and they have not received the phone, I was told 2x by 2 reps on 2 separate calls I made that they did receive the phone and it just doesn't
It's come to my attention that if you do not have a mobile phone on your account, well the account is unreachable by att? So long story short fiancée locked account had to reset password unable to verify my self because the passcode won't come to the iPad. What an array of problems this causes.
I pre-ordered a Samsung Galaxy S23 in February 2023 trading in my Galaxy S21 for $1000 credit (over 36 months) as part of ATT's pre-order deal. Instead of sending my S21 phone to ATT via USPS mail, I opted to turn in my S21 to my local ATT store and get a receipt. I did this, because last year ATT l
I am a long time AT&T customer and US Army Veteran dealing with a relatively sophisticated fraud claim that AT&T has been no help resolving. Specifically, a criminal pretending to by my wife walked into an authorized AT&T retailer and purchased a new iPhone on my account using a new in
