Super frustrated. Trying to pay off a phone so it can be unlocked and passed to my mother. Cannot access installment plan payoff info. Keep getting error message.
I have filed several "Notice of Dispute" forms online using AT&T online portal.No one has responded at all, much less within the 5 days they promise.While this doesn't surprise me, is there a more direct way to Dispute charges on my bill?
I changed my credit card information on 2/27/2023. The new card is on my account when I checked online today 3/26/2023 after receiving an email stating my auto pay charge didn't go through. Why is your system still charging the card that was deleted a month ago?? I better not be charged a late fee b
I tried porting my cel number from ATT to Google Fi but ATT screwed up and sent it to T Mobile, then cancelled my account. ATT says they can’t reactivate my account to try again because they no longer have the phone number. T Mobile says they don’t have the number despite what ATT says, and my provi
Hello. I am actually not an ATT customer, I have Verizon. However, someone had opened an account with my information. I reported the fraud and sent in everything that the fraud department requested, then the ATT fraud department sent an email stated they closed the case that they did not receive eve
It's come to my attention that if you do not have a mobile phone on your account, well the account is unreachable by att? So long story short fiancée locked account had to reset password unable to verify my self because the passcode won't come to the iPad. What an array of problems this causes.
I have been a AT&T customer for alm2 years now and I have NEVER been able to login to view anything on my account. I don’t know what I’m even being charged for. I’ve been on the phone with AT&T way too many times trying to get someone to help, But no one seems to have the simple knowledge to
I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?
After signing up for a new account and requesting trade-in shipping materials almost three months ago, I still haven't received anything and am still being charged full price for the new devices associated with my account. I've requested new shipping materials from the customer service department th
I have filed several "Notice of Dispute" forms online using AT&T online portal.No one has responded at all, much less within the 5 days they promise.While this doesn't surprise me, is there a more direct way to Dispute charges on my bill?
I have been a AT&T customer for alm2 years now and I have NEVER been able to login to view anything on my account. I don’t know what I’m even being charged for. I’ve been on the phone with AT&T way too many times trying to get someone to help, But no one seems to have the simple knowledge to
I just opened an account with this miserable company. I wanted to port over one number… a number I had for over 20 years that was used for business and personal. They not only incorrectly assigned the number twice they then released the number and I ‘lost’ it. They said there is nothing they can do.
I switched from TMobile to AT&T via the salesperson that they send to your home when your internet service is being installed. Everything has been working well BUT i'm still int he dark about my bill credits. I was promised $550 (The base $500 + $50 for bringing on so many extra lines). The sale
I shared my frustration yesterday. Someone else comments on my post and they get a response and I get ignored. That adds to my frustration! I’m asking for help. I’ve tried the online chat, the 800 number and reached back out to my store. I’ve been waiting for a week on my store. Today, I finally re
