Hi, I was a tmobile customer; & I switched to at&t because of a sale rep. that was in my neighborhood in the new city I moved to. I never had at&t before, but he was able to sell his service very well. He told me, that my trade in would cover the $800 for the 13pro and there will be a ba
How does AT&T stay in business when they continually lie to customers. I have had the worst customer service experience ever with AT&T. "Customer Service" representatives have hung up on me, and transferred me to random numbers. No one has assisted me in receiving my money back from my trade
Moving into a new apartment. Never lived on my own. Don't know what I am doing. How do I get off my sister's phone plan if she is not talking to me? Also what will I need in my new place so I can get on the internet?
I have messed up my refill pin card. Is there anything I can do to get a new one. Aside from getting a new one because I don’t have the money to pay for a new one.
Has anyone experienced this? I was informed we used all the data in our Mobile Share Advantage 12GB plan and I can see a summary [EDIT: in the AT&T app] showing the totals by phone (6.32 + 5.76) but that's unusually high for us, and everything seems to suggest our usage is being double-counted o
Long story short I’m on a deployment and last month I suspended my phone service, and I have been using only Wi-Fi for the last month but my phone bill comes around for this billing cycle saying I owe over $600. This shouldn’t be possible because as I said I’ve only used Wi-Fi this last month and it
Why doesn’t att fix the tobr site?
Customer service is atrocious, I’ve been on the phone with them four times for a total of 2 1/2 hours and nobody knows what’s going on.
I am trying to pay my bill via the MyATT app, and I receive the following error:
Your payment of $ didn't gothrough. Try paying againWe couldn't process your payment info.Try entering your info again or try usinganother payment method.(MSPMTE300106)
I normally just pay my bill with Apple Pay v
Hello, I switched to AT&T last week under the trade in promo. I am looking for a shipping label to send my trade-in phones in. I did not receive a confirmation number from the AT&T store I picked up my phone from. THey are not aware what this number is. Please advise
I’m so disappointed in ATT. My 12 year old daughters phone line has $600 worth of fraudulent international charges on it. They can’t give me any info about the charges. I’ve been a long time customer and this is just ridiculous. Reporting them to the fcc and canceling service to go back to Verizon o
I had a wonderful experience last night with an ATT customer service employee. He went above and beyond to help me solve my problem. How do I contact ATT about this employee named Joshua.
pcar504
Went to the Davenport AT&T and asked salesman Ignacio [EDITED]how hard it would be to port over a cricket wireless number and he said he wouldn’t do it because it was a headache to do.
[EDITED per Community Guidelines]
tmobile offered 55 & up plan for 27.50 each for two lines while att charges 65 with a discount of 10 on each so we are needlessly paying 75 per month. also get free smartphone plus 100 AAA prepaid mastercard
please make it so we stay with att
