
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
Accepted Solution
Official Solution
Is ATT U-Verse TV still available to new customers? I had U-Verse TV years ago and tried a different service, now looking to come back to U-Verse.
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U-verse TV Account
300
3
0
Replacement receiver works normally, but when not used for a while, it displays flashing green & red lights. I assume this means something has gone wrong. But I can't find a troubleshooting guide to tell me what the error is. So, I just push the power button to reboot, and the lights stop flashi
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U-verse TV Equipment
394
6
0
I want to know why after 5 techs they still cant fix it right. Also goes out every weekend and every time I pay the bill. I know you are getting rid of UVerse so wht the (Edited per community guidelines) do you keep ripping us off with it. ATT should be upgrading all existing customers instead of me
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U-verse TV Account
65
2
0
I have 3 DVRs in different rooms. Several HD stations keep freezing and then I flip the channel and flip right back and I get it back but only lasts about 2 seconds before it freezes again and have to flip channels again (freeze-flip-freeze-flip.......) . I can't be flipping the channel every
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U-verse TV Equipment
93
3
0
Replaced receiver (old one died). Seems to be correctly hooked up but the screen has the uverse logo and the spinning ball going for 45 minutes or longer. No error message just that rotten spinning ball.
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U-verse TV Equipment
42
1
0
My U-verse app is no longer connecting to my gateway. I’m trying to use it as a remote (used to work) and it no longer does. I’ve uninstalled/installed the app, rebooted gateway, rebooted phone…. Signed out/in. Any suggestions?
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U-verse TV Equipment
46
1
0
The latest update to the ATT U-verse app on my iPad has caused a persistent issue where I am unable to stay signed in. Despite checking the "KEEP ME SIGNED IN" option, I am frequently prompted to sign in every time I want to view the guide. Is there a solution to this problem? Is there any ongoing e
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Watching U-verse TV
75
1
0
Accepted Solution
Official Solution
Closed
I have Att..what app do I use
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Watching U-verse TV
50.2K
19
0
Closed
@Raiden , @Raiden1803 , @raiden02 , @Raiden79705 , @raiden2a , @raiden, Hello again, RaidenB! Thanks for offering to help in this thread. The fault went away for four and a half days. But it has re-appeared and we are now regularly losing connectivity completely. Aft
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U-verse TV Equipment
60
1
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