
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
Accepted Solution
Official Solution
The green and red lights on the front of the box are flashing. The screen is telling me to go to Troubleshoot U-verse & Internet. Restarting the box did not fix the problem.
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U-verse TV Equipment
61
4
0
Closed
When I go on my DIRECTV app all I have access to is some of the channels in my subscription. I have no access to any channel below 100. I have made sure my receiver is connected to my network, made sure my receiver is connected in the app, checks for app updates, and deleted and reinstalled the app
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Watching U-verse TV
11
1
0
Accepted Solution
Official Solution
My U-Verse goes out every night between 11pm and 2am. Sometimes just for a few minutes and other times for half hour or longer. Does anyone else experience these outages? Thank you!
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Watching U-verse TV
154
7
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I've had this remote control for years. It finally died on me. How do I go about getting a replacement?
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U-verse TV Equipment
19
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Swapped out a wired receiver (one of 3). Now get this error message. Only option is to "restart receiver" which restarts receiver but comes back to this screen. Have rebooted receiver and home gateway multiple times. FWIW other tvs are working fine.... Internet works fine. (Also ATT). on the receive
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U-verse TV Equipment
19
1
0
i never received my reward cards but called reward center and told they were activated and used. what should i do next, because this person is getting away with stealing my cards. can i at least get a copy of the transactions. and find out when they were activated. i am at a loss as to ehat to do ne
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U-verse TV Account
1.2K
8
0
There are several OLD metal AT&T boxes located by the street between 856 and 846 Foxfire Drive, Lawrenceville, Ga in the River Oak Village subdivision. Last year, a car wrecked into these and damaged them badly. They are fallen over, ripped open, and VERY UNSAFE. They are not in use. How do I g
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U-verse TV Equipment
16
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Free Preview Begins: March 23, 2023 (Thursday) Free Preview Ends: March 26, 2023 (Sunday) If you're not seeing the channels, press menu, then go to options and find the "hide channels" selection and press 860 or 1860 to go to the channel and unhide them. I believe the only channels excl
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Watching U-verse TV
190
1
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Supposedly Newsmax is now back on 1220 as of today (March 23, 2023) but on my TVs the First is still showing on 1220.
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Watching U-verse TV
65
4
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Zipcode: 92336, channel is 1359 and has a static image saying: "the program provider is currently experiencing technical difficulties."
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Watching U-verse TV
40
5
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