TV Forum

TV Forum

Share tips and tricks with other AT&T TV customers.
Ask a question

Latest conversations

View More

(27342)

Accepted Solution

Official Solution

Recycle your U-verse equipment

Why did I get an email from AT&T telling me not to return my equipment?

Questions

 • U-verse TV

678

22

0

Accepted Solution

Official Solution

How do I transfer recorded films from one ATT uVerse DVR to replacement DVR?

I would like to transfer the films recorded to the new ATT uVerse DVR. How do I do that?

Questions

 • U-verse TV

520

17

0

Accepted Solution

Official Solution

Channel 1221 NHK World gone

Why have we lost NHK World?

Questions

 • U-verse TV

77

4

0

Unbearable customer service

My bill went up really high. I called retentions. They offered me a $20 promotion which sounded nice. Unfortunately it was not. They were unable to apply it because they were getting an error message. They told me to call tech support. So I sat on hold for an hour. Never picked up. So I called reten

Questions

 • U-verse TV

52

1

0

There’s a problem with this channel

I’m 8 minutes into Rob Schmidt on Newsmax and all of a sudden the feed goes dead. What the heck is going on? Censorship? What could the cause be?

Questions

 • U-verse TV

29

1

0

Wireless receiver in the bedroom resets itself every night at 11 PM

This happens every night at exactly 11 PM, the screen goes blank and gives an error message, then the box comes back on 3 minutes later. ATT has no clue. Anybody knows why?

Questions

 • U-verse TV

34

1

0

U-verse receiver

My receiver has a solid green light and a solid blue light after reboot or unplugging and restarting I have no picture only a brief blue screen then black and no video

Questions

 • U-verse TV

28

1

0

U-verse App wants a user ID it was working fine then just stopped working

My U-verse app will not let me login. It says it wants a member ID. I spent 2 hours on the phone 2 days ago and they never got the problem solved. The technician promised to call me back the next day and of course he didn’t. I don’t understand why I can’t get someone who cares about customer service

Questions

 • U-verse TV

26

0

0

Accepted Solution

Official Solution

Using my Uverse away from home

We have Uverse 450 at our main home. We have a weekend cabin with WiFi and a Roku TV.  I'm told I can connect to our UVerse using Roku at our weekend cabin.  Is that true?  If so, how would I do that?  We are old.  Any suggestions would be helpful.

Questions

 • U-verse TV

78

1

0

Cannot login to U-Verse

I can't login to my U-Verse app on my phone. At first I got an error message that the ATT Access ID is no longer supported, use U-Verse Member ID. I went to website and changed every ID that I had and it still doesn't work. Deleted app and reinstalled on phone. Will not work. What do I need to do?

Questions

 • U-verse TV

40

3

0

Cannot Log In to U-verse App

I cannot log in to U-verse app on my iPad and iPhone. When I tried to log in to U-verse app on Friday, a message saying "Use your correct member ID (email address)" showed up even though I typed both the correct E-mail address and the password.  I even changed the password on myAT&T accoun

Questions

 • U-verse TV

7.2K

116

cant watch cable channels

I have a red X and 10 on screen

Questions

 • U-verse TV

50

1

0

Accepted Solution

Official Solution

AT&T Unlimited Grandfathered Plans & HBOMAX

AT&T is no longer offering HBO MAX for new plans. If you have a plan that included HBO MAX, As long as you do not move or change your plan, you will not lose HBO MAX. How to stream HBOMAX on an Unlimited Elite Plan (Grandfathered) Sign in using the same ID you use to sign in to your AT&T

Questions

 • HBO Max

2.6K

3

Accepted Solution

Official Solution

Closed

Can't Sign in to HBOMAX - Help & Streaming Solutions

AT&T Subscriptions that include HBOMAX AT&T is no longer offering HBO MAX for new plans. If you have a Grandfathered plan that included HBO MAX, As long as you do not move or change your plan, you will not lose HBO MAX. If you have a legacy plan, learn how to sign in below.    H

Questions

 • HBO Max

49.3K

21

Just switched to plan that includes HBO Max; I’m already a HBO Max subscriber, what do I need to do?

Just switched to plan that includes HBO Max; I’m already a HBO Max subscriber, what do I need to do so that I’m not being charged for something that’s free? What do I need to do to “sign up” on the HBO Max site/app with the AT&T(?) credentials? Thanks.

Questions

 • HBO Max

32

2

0

Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.