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Big red “X” center of screen.

Big red “X” center of screen. red and blue light constant cannot turn box off no picture  Forced to use ROKU

Questions

 • U-verse TV

25

1

0

Accepted Solution

Official Solution

Blocking all ppv and vod

How can I prevent ppv and vod charges to my account . I have a tenant that is ordering movies etc without permission and I am working out of town and don’t have access to my device.

Questions

 • U-verse TV

38

1

0

Accepted Solution

Official Solution

Can not fast forward, rewind or pause.

When we try to fast forward, rewind or pause a message comes up that says the dvr is either unplugged or not working. What do I need to do. Thanks

Questions

 • U-verse TV

48

2

0

Closed

Contract changes

CONTRACT CHANGES NOT AGREED TO BUT ARBITRARILY LISTED ON CONFIRMATION EMAIL…I recently accepted some promotions on my direct tv account and received an email summary that indicates i agreed to a new 24 month contract which is simply not true and thankfully I also recorded my entire conversation with

Questions

 • U-verse TV

37

1

0

Accepted Solution

Official Solution

Watching Uverse on desktop computer

I have the Uverse app on my iPhone and iPad, which works pretty good most of the time. But is there a way to watch Uverse programming on my desktop computer?

Questions

 • U-verse TV

107

2

0

Accepted Solution

Official Solution

Can I get a smart tv and will it work with U-verse

Hi-Thanks to any and all that help me! I am totally lost~need to get a larger tv so I can see screen better and all that I find out there are smart tv's. No idea what all of it means but I know I don't want any streaming just want to use Uverse to watch movies, etc like I'm doing now. Am concerned

Questions

 • U-verse TV

56

2

0

Not able to use UVerse app on iPhone or iPad anymore

I am no longer able to use the uVerse app on my iPad or iPhone 13 Pro Max. I used to use a specific login provided by AT&T which was not my AT&T email address.  That login no longer works so I called the Loyalty Program. They said that I need to use my AT&T email address but when t

Questions

 • U-verse TV

34

1

0

HBO max not working

It says my subscription has expired, but it wasn’t a subscription, it just is part of my phone plan. Obviously not the first person with this issue. I need your team to restore the HBO max subscription associated with my account.

Questions

 • HBO Max

4.5K

18

0

HBO Max Not Showing on My Account

I got an email saying my internet plan comes with HBO Max, but it doesn't show on my account dashboard like the email says. I tried to log in straight through HBO and it says I need to activate my HBO Max account on AT&T first.  What do I do?

Questions

 • HBO Max

69

5

0

New Construction Apartment Building

We are building a brand new 60 unit building in los angeles from the ground up...we would liek to offer uverse services to our future tenants. in order to do so we need to have ATT install there infrastructure in our building so its ready and available. which department do i contact to get this done

Questions

 • U-verse TV

52

2

0

Removal of NHK World - I'm beyond angry.

I am extremely angry that Uverse has dropped NHK World HD. I spend a LOT of money every month and have for years with ATT for TV, internet, and wireless. But not for much longer!

Questions

 • U-verse TV

109

6

0

error message on ipad for uverse app

I keep getting the following error message on the Uverse app. " the uverse mobile service is temporarily unavailable. Please try again later. UVM996"

Questions

 • U-verse TV

44

5

0

Closed

Unlink accounts

I linked to accounts and now I want to unlink them, I am not liking this option because I do not want to see the total of both accounts together.  I have tried several times to chat with AT&T but the manage my account option does not show me the option of linked accounts and/or to remove link accoun

Questions

 • U-verse TV

459

2

0

ASK A QUESTION

How long does it take to restore my service after payment I paid my and still no service

Questions

 • U-verse TV

270

3

0

Accepted Solution

Official Solution

Closed

Damaged lawn and sprinkler system

On Monday, 05 May 2019 some personnel came out to install service for my neighbor because there are gray poles in my yard and I assume lines to be ran for people who get your service.  When AT&T came out and installed my fiber optic cable, they tore up my lawn and I paid for it since it was my servi

Questions

 • U-verse TV

1.1K

3

0

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