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Unlimited Elite & HBO Max

Hello everyone. Figured I’d drop this in here for others who might be noticing it. Apparently some point in the last month AT&T changed it so that there is only 1 HBO max account per AT&T account, where before each email login tied to a line that was paying the elite price got an HBO max acc

Questions

 • HBO Max

61

1

0

U-verse is not avaialble at this time. Please try again later.

Our DVR won't connect given the message above and option to Restart.   When I restart the DVR it returns to the same screen with same message.  Diagnostics says problem is internal.  Tech came out and tested system a couple of months ago due to same issue and charges us $150 for new w

Questions

 • U-verse TV

42

5

0

Accepted Solution

Does AT&T automatically get to use the PG&E easement on my property?

I am curious as to how AT&T and Comcast are allowed to use the PG&E power line easement across my back yard. Can someone offer some insight? Thanks in advance.

Questions

 • U-verse TV

226

4

0

Cant get a person on the phone for Fraud Department

I was a victim of identity theft and have been trying to get in touch with the fraud department for several days now. Each time on hold I suffered through the hold music for roughly an hour or two each time and have yet to speak with a person. Is there another way to contact the fraud department o

Questions

 • U-verse TV

7.7K

28

I need to lower my bill.

I started off paying $120 for a 2 year contract and since then I've been paying $303 a month. I tried calling to get it lowered and I actually got someone to get me a lower bill than my original price, but when the bill came it was $303. I called back after that and complained again and spoke with s

Questions

 • U-verse TV

874

2

0

Uverse no longer reaches my whole apartment

My ATT Uverse worked just fine the first few weeks I got it.Now it only works in the room where the router is. Why does the wifi no longer reach my entire apartment?

Questions

 • U-verse TV

633

4

0

U-Verse Retention Discounts

Despite AT&T U-verse no longer being offered to new customers, existing customers can request discounts through the AT&T U-verse Retention Department. I do this each year but the problem is 1) the Retention Department refuse to offer any discounts until my existing subscription is within a

Questions

 • U-verse TV

41

2

0

Official Solution

Internet question actually

Canceled U-verse, kept internet. They are asking me to return WAP - don't I need to keep that since I'm keeping internet? TiA

Questions

 • U-verse TV

37

4

0

Can't unlink old TV Account

I recently signed up for AT&T TV after they made the changes to consolidate products last week, however AT&T was unable to add the service to my existing account for wireless & internet because of the presence of an old linked TV account that hasn't been used in over three years (back from the early

Questions

 • U-verse TV

19

0

0

Big red “X” center of screen.

Big red “X” center of screen. red and blue light constant cannot turn box off no picture  Forced to use ROKU

Questions

 • U-verse TV

23

1

0

Accepted Solution

Official Solution

Blocking all ppv and vod

How can I prevent ppv and vod charges to my account . I have a tenant that is ordering movies etc without permission and I am working out of town and don’t have access to my device.

Questions

 • U-verse TV

33

1

0

Accepted Solution

Official Solution

Can not fast forward, rewind or pause.

When we try to fast forward, rewind or pause a message comes up that says the dvr is either unplugged or not working. What do I need to do. Thanks

Questions

 • U-verse TV

45

2

0

Closed

Contract changes

CONTRACT CHANGES NOT AGREED TO BUT ARBITRARILY LISTED ON CONFIRMATION EMAIL…I recently accepted some promotions on my direct tv account and received an email summary that indicates i agreed to a new 24 month contract which is simply not true and thankfully I also recorded my entire conversation with

Questions

 • U-verse TV

35

1

0

Accepted Solution

Official Solution

Watching Uverse on desktop computer

I have the Uverse app on my iPhone and iPad, which works pretty good most of the time. But is there a way to watch Uverse programming on my desktop computer?

Questions

 • U-verse TV

103

2

0

Accepted Solution

Official Solution

Can I get a smart tv and will it work with U-verse

Hi-Thanks to any and all that help me! I am totally lost~need to get a larger tv so I can see screen better and all that I find out there are smart tv's. No idea what all of it means but I know I don't want any streaming just want to use Uverse to watch movies, etc like I'm doing now. Am concerned

Questions

 • U-verse TV

51

2

0

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