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Uverse keeps freezing

We just bout an orbi adapter for our garage to get wifi signal out there, I also wanted it for my TV to work out there, a tech came here and told us that was the best for what we wanted... well the wifi works great but the TV works for like 20 seconds and then says uverse signal lost.. what can I do

Questions

 • U-verse TV

53

2

0

Uverse high def intermittent outage

We have been experiencing outages on our HD channels but if we go to SD channel it works. Tried the usual by doing number of reboots and it's still happening. Attempted to chat with support but couldn't get connected due to high volume. It is happening on both wired and wifi connected tvs. Any sugg

Questions

 • U-verse TV

22

0

0

0

Failed to load resource error

Local weather, search, and on demand all the show the error "failed to load resource" with uverse tv. I have power cycled the receiver and unplugged and replugged the power 3 times and still have the same issue 

Questions

 • U-verse TV

29

1

0

UVERSE app will not work on any device and every recommendation has been tried

Uverse app will not work, have tried everything

Questions

 • U-verse TV

32

1

0

It looks like U-verse TV guide listings that used to be named "Paid Programming" are now named "Teleshopping" as of yesterday.

Before I left home for work yesterday, I was flipping through my U-verse TV guide and saw a 30-minute TV show on We Network named Teleshopping. When I saw that show on the guide, I asked myself the question "What is this show about?" After I asked myself that question, I turned it on and saw an inf

Questions

 • U-verse TV

71

1

0

U200 and Regional Sports Network (Bally's)

Does U200 contain the Bally's regional sports channels (St. Louis Blues, Cardinals, etc)?

Questions

 • U-verse TV

49

1

0

Remote

I bought and hung a new TV outside, connected the box Uverse sent me, programmed the remote so it turns the TV on/off, rebooted the cable box. I now have a blue screen that says "Press OK to get On Demand."  But I get no response when pressing OK, or any other key on the remote.   

Questions

 • U-verse TV

67

8

0

Uverse App

I cannot log in to the verse app, it asks for a verse user-id and I have never had one. I always log in with email

Questions

 • U-verse TV

38

2

0

Can't login to U-Verse App

Plain and simple; your app does not work. I can login on the website and mobile website fine, but when I try and login on the App it says "Login Required - Please log in with your U-verse Member ID" which I've done 100 times and it doesn't work. Seems rather ridiculous for a company of this size to

Questions

 • U-verse TV

741

5

Uverse picture and sound glitch several times an hour

Ever since service installation in late March, I have had problems with the picture and sound freezing and pixellating for anywhere from 1-5 seconds several times an hour while watching live TV (all channels have had this problem). I don't know if it happens on demand as I haven't watched much of th

Questions

 • U-verse TV

634

2

Remote

Remote turns the sound off when you push any button, have to turn power off/on to get sound back

Questions

 • U-verse TV

26

1

0

Accepted Solution

Official Solution

channel lineup in Excel spreadsheet format (.xlsx file extension) for U-200 U-verse

I am looking for the subject description above. Is it available anywhere without having to generate one myself ? Thanks

Questions

 • U-verse TV

713

7

0

Closed

Recording will NOT erase, please help

Yesterday afternoon I accidentally hit the record on the Attention channel.  It was at 5p, there was only 30 minutes left on the guide, so I just thought I'd leave it and speed through it since it was recording.  Later that evening I was surprised to see on my recording list the the Attention channe

Questions

 • U-verse TV

10.9K

8

0

Accepted Solution

Official Solution

U-verse remote replacement fee

Our U-verse remote (S10 S4) recently began to malfunction. Some of the buttons have stopped working. Resetting the receiver does not help. I contacted TS at 1-800-288-2020 The phone rep informed me they could send a replacement for $20, mentioning something about insurance? My understanding is that

Questions

 • U-verse TV

168

4

0

What is wrong with ATT Customer Service?

These are notes from the latest ordeal with ATT... ATT June 2022 6.16.22 Columbia, SC STORM. Power outage. ATT modem not working. Troubleshoot (using my phone). 7:41 PM Called ATT 1.800.288.2020 8:48 PM. Customer Service (CS) called back (from 1.855.419.7365) CS named India. Ran tests. Front of

Questions

 • U-verse TV

93

2

0

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