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Digital Life Tablet not connecting to Backend Services

I recently had my internet changed to a new provider. When I log in on my tablet I get cannot connect to backend services error. I have wiped the tablet but have no success. Anyone have any suggestions.

Questions

 • Device Troubleshooting

1K

13

0

Features

Does Digital Life get connected to all doors and windows?

Questions

 • Other

36

2

0

Closed

Digital Life Cameras Not Recording

I have 2 Outside Cameras and One Indoor Camera.  All cameras  show live but will not record any motion or snapshots.  Just had tech come out to check  and bring an indoor camera because had an outdoor camera inside.. He checked system did a reset etc etc etc and said all was good and it would take a

Questions

 • Device Troubleshooting

4.3K

13

Transfer of service

Bought a house with DigiLife equipment. Prior owner called AT&T DigiLife and requested "transfer of account/billing responsibility" to me per AT&T DigiLife's request. I call AT&T DigiLife to activate service in my name. Then they ask me to do the same thing again - have previous owner ca

Questions

 • Other

43

3

0

Accepted Solution

Official Solution

App not working

I have a problem viewing my system thru app.  I can log in for just a second and the app will close right away.  Uninstall and re install app still doing the same.  Talk to 6 different agent and they can’t resolve the problem.  Please help.  Thank you.

Questions

 • Apps & Programs

322

13

0

Accepted Solution

Official Solution

How to Uninstall Digital Life

I just bought a home that has an ATT Digital Life security system installed. The account is not active, and I cannot afford to have the package. The front door has a keyless, keypad entry. It does not work. There is also an outside camera. All of the doors and windows have sensors, and the keypad/co

Questions

 • Other

12.9K

28

0

Accepted Solution

Official Solution

How to unscrew my digital life equipment DLC 200C

I am trying to move and need to remove my Digital Life equipment. I cancelled my account after having the alarm system for over 3 yrs for which AT&T said that it was no need to return equipment.  So I didn't give it a second thought until now I am moving out of my apartment and need to rem

Questions

 • Device Troubleshooting

2.9K

9

0

Apple Watch Digital Life App not working

I have the new series 6 apple watch with an apple iphone 12 pro. Everytime I open the digital life app on the watch it says “Not Authorized! Please login to the iOS application with ‘Remember Me’ checked and try again.” i have done this multiple times and it will not login on the watch.  I h

Questions

 • Apps & Programs

77

1

0

Added Nest Thermostat to AT&T digital life

I was able to add my Nest Thermostat to the digital life app today. I logged in the IPad digital life app and clicked on the menu at the top right and selected "Other service and devices" and then it took me to a self connect digital life page. My Nest thermostat was listed there (it is on the same

Questions

 • Other

13.3K

27

0

DLC-200C - do I need it?

We have ATT U-VERSE for TV and Internet (into the house). We have migrated to VIVINT for home security and EERO for (inside the House) WIFI.   Along the way the DLC-200 power was disconnected but everything - TV + security + WIFI - is working fine. I'm thinking that I don't need it and

Questions

 • Other

1.2K

3

0

Accepted Solution

Official Solution

Remove Digital Life Equipment?

I am a real estate agent with clients who just bought a house that has a Digital Life security system. There are multiple boxes within the unit and other random components plugged into walls, etc. My clients are not signing up with AT&T for home security. Does AT&T send technicians upon request to u

Questions

 • Other

5.2K

5

0

Camera Compatibility

Are there any security camera systems that are compatible with AT&T Digital Life?

Questions

 • Device Troubleshooting

73

1

0

Accepted Solution

Official Solution

How can I get my outdoor cameras setup?

I have 4 cameras from Cox but it's hardwired to my house I no longer have Cox and when a At&t sales rep. Came to my door I asked about the service and would they be compatible the rep said yes that is why I switched services to At&t but never can get an answer and now my house is not secure

Questions

 • Apps & Programs

3.1K

6

0

Carbon monoxide detector

NEVER use the carbon monoxide detectors from this company. I just had to get a new one because the old one expired and when I opened it the manufactured date is oct of 2016. I am sorry but a store wouldn’t get away with selling a carbon monoxide detector that was manufactured almost 5 years ago why

Questions

 • Other

180

10

0

Moving Service

I’m moving next month and digital life is available at my new address. However I will need to purchase additional door/window sensors.   Do I take my existing equipment with me and only purchase the additional sensors or do I have to purchase a whole system?

Questions

 • Other

32

2

0

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