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Digital Life Cameras

I've been a Digital Life customer since they offered the service in St. Louis.  I have 2 exterior cameras installed and they've worked perfectly up until this week.  I have my front door camera set to detect motion and notify me via text message.   I noticed that since the temperatures have gotten e

Questions

 • Device Troubleshooting

3.8K

5

0

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really - 15 days to get a technician out?

2 outside cameras totally not workinginside camera - records, but no live feed - due to low bandwidth and it takes 15 days to get a technician out?totally disappointed

Questions

 • Other

292

2

0

Accepted Solution

Official Solution

Closed

Digital Life cameras. Help please.

When the camera detects motion.. Will it start recording? I was under the assumption that thats what the camera was for. I have a camera outside of my home but it does no good when im asleep and someone comes up to try to break in my car or anything else if it wont record due to detecting motion.. I

Questions

 • Device Troubleshooting

3.2K

1

0

Accepted Solution

Official Solution

How can I get a DLC battery ordered?

How can i get a DLC battery ordered? My digital life app isn't working, called the customer service line - disconnected, tried the auto chat "Autumn" - doesn't work.

Questions

 • Device Troubleshooting

122

1

0

Closed

master code change for yale keyless door lock

how do I change the master code on my yale keyless door lock? I don't have the # symbol. i only have the check mark and the *

Questions

 • Device Troubleshooting

7K

5

0

Closed

Where can i get a battery for the DLC ?

I need to get a battery for my DCL unit .......... cant seem to find any support chat or tel number on the website ???

Questions

 • Device Troubleshooting

1.9K

1

0

Update on system

My alarm system is old. It starting to give false alarms for motion when no one is inside the home. Do you all update the old equipment. I have to big box screwed into the side of my wall. 

Questions

 • Other

46

3

0

Closed

Cameras are Not Recording Video - Not on Motion and Not Manually - Live Feed and Snapshot Work

My cameras suddenly stopped recording video. They will not record video manually as a capture and also will not record video on motion via a program. Both cameras can still record a shapshot, both on motion via program and via manual capture. Both work as live feeds. I deleted old files so storage i

Questions

 • Device Troubleshooting

9.2K

37

Accepted Solution

Question I asked about glass break sensor

I asked a question on this forum....and evidently entered it twice. Then, I see my question has been CLOSED because it was a duplicate.  I never saw the answer to my question.  Where can I find the answer...????  Thanks!

Questions

 • Billing & Payments

24

3

0

Closed

ATT Digital Life

Is it possible to connect to the Digital Life system a Schlage door lock (Model BE469) that is z-wave compatible.

Questions

 • Device Troubleshooting

615

2

0

Digital Life Glass Break Sensor

I just replaced the batteries in my glass break sensor and I'm still getting the message that the batteries need replaced and a message that the glass break sensor is off-line. How do I get both messages to clear?

Questions

 • Billing & Payments

108

1

0

Closed

Digital Life Glass Break Sensor

I replaced the batteries in my glass break sensor and am still getting a message to change them...AND a message that the glass break sensor is off-line. How do I get it online?  Thanks!

Questions

 • Billing & Payments

39

1

0

Digital Life Network Connection

I have a new wireless provider and need to update my digital life account. How do I do that?

Questions

 • Device Troubleshooting

139

6

0

Closed

I Lost My Job Due To The Coronavirus, What Do I Do Now?

I need your advice. I'm out of a job. I don't know what to want!!!!!

Questions

 • Other

79

1

0

Where does digital life store the video it records from the security cameras?

From my app I see that only 250MB of video gets stored. That is rather small. Is there a way to expand this storage? Where does the video get saved? Is it on the cloud or on the local controller itself. Is the camera feed constantly being uploaded to the internet? The digital life controller is conn

Questions

 • Device Troubleshooting

105

5

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