
Topics (4)
Latest conversations
Accepted Solution
Official Solution
Closed
Will Digital Life Thermostat work with New HVAC System
I'm having a new HVAC system installed (American Standard 2 stage cooling/2 stage heating). Will the existing Digital Life thermostat work with it?
Questions
• Device Troubleshooting
360
1
0
Move to new house with existing digital life
I have moved to a new house with existing digital life. The alarm keeps ringing even when its disarm. What should i do. I dont have a digital life account.
Questions
• Device Troubleshooting
151
6
0
Accepted Solution
Official Solution
Will the DigitalLife thermostat work on a dual zone HVAC system?
My hew house has a dual zone system, meaning I have 2 thermostats, one on each floor, but only 1 HVAC system. The one system is controlled and distributes air based on the needs of both thermostats. Will the thermostats offered by AT&T work for my house?
Questions
• Device Troubleshooting
2.4K
7
0
Bundling Discount with AT&T Digital Life?
Is there any monthly discount for having the "AT&T Digital Life" as well as have AT&T Internet, AT&T Digital Home Phone and DirectTV Now? I ask because I would switch to this in a heart beat to keep everything together, but I currently have Simplisafe Home security.... and there most premium package
Questions
• Other
1.1K
2
0
Motion Sensor control with pets?
My installer told me there was a setting the in the motion sensor that could be configured so it wouldn't go off with my cat running around the house. I can't find any info on that option????
Questions
• Device Troubleshooting
593
2
0
Closed
Any updates on what will happen to Digital Life
Has anyone heard or received any info. specific to what will happen to Digital Life?
Questions
• Other
373
8
0
Accepted Solution
Official Solution
Removing existing equipment
I purchased a house and the previous owners had ATT digital installed. I do not have ATT service anymore. What can I do to get ATT to remove the old equipment and uninstall the wires in my house?
Questions
• Other
229
1
0
Accepted Solution
Official Solution
Need help to remove digital life equipment left by previous homeowner
The previous owner left some digital life equipment in our new house. See photos. How do we remove it? Don’t see screw to remove the white box. Can you tell me where it is? Also the plug in last 2 pics is hard-wired into an outlet, I believe. Do I jus have an electrician come out to remove? Thank yo
Questions
• Other
294
4
Camera not recording
At the end of November Thanksgiving day the camera stopped recording upon motion. I have messed around with the programs added new ones and I’m still not having luck. I can watch the live feed and I can manually record and take a snapshot, any advice?
Questions
• Device Troubleshooting
126
2
0
Accepted Solution
Official Solution
Replacement Battery
I need a DLC-100 replacement battery. How do I get one?
Questions
• Device Troubleshooting
116
4
0
Replace and add additional outdoor cameras for Digital Life
Where or how can I purchase additional cameras for my Digital Life system? One of my outdoor cameras no longer works.
Questions
• Other
67
5
0
master keypad is tempered
what does it mean? I changed the batteries in the master keypad and after that it says that the master keypad is tempered
Questions
• Other
40
1
0
Closed
How to contact Digital Assistance Center?
I have a problem that's trying to be resolved and AT&T opened up a case for me a week ago. I haven't heard back yet and am having a hard time contacting them.I have my ticket number.Do they have an email or some easy way (not phone) that I can get a hold of them?Thanks.
Questions
• Other
4.6K
1
0
Closed
Was is the physical address of AT&T Digital Life?
I am filing a complaint with the BBB and this information is required.
Questions
• Other
2.5K
15
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