

Topics (4)
Latest conversations
Closed
Battery backup battery fails.
My alarm has a battery backup. That battery will not remain charged. Most recently I had a new battery 3 days and the red notification light came on.
Questions
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Device Troubleshooting
389
2
ZTE won't connect to wifi
My Digital Life ZTE tablet won't connect to wifi. I cleared/reset it to try to resolve the issue but it still won't connect. All other devices in the household connect; this is the only device that won't. It scans and displays one of two of my networks but after entering the password, the screen say
Questions
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Other
3.3K
13
0
Smoke Alarn Beeping After I Just Replaced the Batteries
We have a constant beep from one of our smoke detectors-1 long beep every 5-6 minutes. This started after we replaced the batteries. A notice on the key pad now says to replace the battery in that specific detector. We checked to see that the batteries were installed correctly.
Questions
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Device Troubleshooting
119
3
0
Accepted Solution
Official Solution
thinking of canceling my at&t security system. can yale door lock work with alexa if i cancel
i am thinking of cancelling my service but want to continue using the yale digital door lock. i have alexa. can i make it work with alexa?
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Other
537
3
0
Closed
Tech Damaged HVAC during Thermostat Install
During install of the Digital Life system, the tech failed to disconnect power on the HVAC unit prior to attempting install of the thermostat. This caused damage to the transformer and control board in our HVAC unit. Repair cost $850. Attempting to file a claim with AT&T to get reimbursed for the r
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Other
495
4
0
Closed
Video recording time
Is there a way to increase video recording time past 60 sec?
Questions
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Device Troubleshooting
321
3
0
Accepted Solution
Official Solution
DLC-100
I cancel my subscription to Digital Life and they delete via internet the software and configuration of my house; now I have no communication from the keypad and controller. How can I access to the controller to configurate again my house sensors? I understand if I cancel the subscription the moni
Questions
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Device Troubleshooting
278
5
Closed
Directv Feedback
I used to be able to go on my desktop or my iphone & log into Directv.com and use the TV Guide to schedule shows to record. Apparently both those features were taken away. In Directv.com when I click on Guide, it says they are unable to process my request AND I should keep trying! Time to remove
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Apps & Programs
137
2
0
Closed
Motion Sensor Not Working
I noticed today that my motion sensor does not trigger the alarm if it is set. I'm wondering if the battery on it is dead. Should I see a red light or any other indicator if it has power? Ryan
Questions
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Device Troubleshooting
753
1
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Accepted Solution
Official Solution
Use of equipment after 9/1/2022
Can the key pad, sensors and alarm still perform without Brinks or Digital life monitoring
Questions
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Device Troubleshooting
196
2
0
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