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How to remove digital life keypad

We cancelled our digital life account and are removing all the equipment. The keypad was connected to a wire that appears to be hot.   Does anyone know the voltage of this wire?  Is it the same as a regular outlet or light switch?  Trying to decide if we should cap it and leave it or

Questions

 • Device Troubleshooting

232

2

0

Closed

Getting constant "lost connection" error

Have been trying to log into Digital Life via my desktop computer for the past month and have been getting a "lost connection, retrying" error. I have no other issues with logging into any other webpage.

Questions

 • Apps & Programs

86

5

0

HPAV won't pair, I don't have the pairing button on power for DLC-200C, need to get Z-wave devices off DL and onto new Z-wave network

I'm in a pickle. My HPAV won't pair with my controller and instructions describe a process that doesn't match my equipment (I have a Microsemi PD-9001GR which has no pairing button). I want to reuse my two smart plugs, Yale Smart Lock, and CT32 Thermostat with my new Z-wave network, but need to

Questions

 • Device Troubleshooting

151

10

0

Accepted Solution

Official Solution

Digital Door Lock - How to change passcode?

Can you please tell me how to change the passcode.  I'm not sure we were given a manual for the door locks.  I have manual for the rest of the equipment but not that.

Questions

 • Device Troubleshooting

38K

16

0

Moved and want to start digital life service

I’ve moved into a new home with Digital Life home security set up and I can’t find a way to get ahold of someone to figure out how to set it up in my name. Can anyone help?

Questions

 • Other

236

15

0

damaged property

When I had my alarm installed my property was damaged by one of your installation guys, I need to know who can I contact about getting my property repaired.

Questions

 • Other

351

2

0

I want to add additional smoke detectors to my ATT Digital life system, any ideas?

I spoke to ATT Digital Life & was informed that they no longer support or sell smoke detectors. Any idea where to look for compatible detectors?

Questions

 • Device Troubleshooting

662

3

0

Monitored smoke detector options

I need to add monitored smoke detection to my home. After speaking with a Digital Life representative today and searching online:Is it accurate that AT&T Digital Life no longer offers monitored smoke equipment and/or services?If "yes" to #1, what 3rd party equipment options can I purchase to integra

Questions

 • Other

582

10

Closed

Att digital life security

Is there a reason why att is not investing more into this service? They used to have the best system out there. Best automations. Now you can’t even get a smoke alarm?  (Edited per community guidelines) I’ve been with them for 7 years and feels like the service is just dying away.

Questions

 • Other

228

11

Does Anyone Have a Digital Life Smoke Detector to Sell

Hi All, I recently got AT&T Digital Life when I purchased a new home. I am looking to add smoke detectors to my system but AT&T no longer sells them. I was informed that f I purchase them from a third party, AT&T will install and monitor them. I cannot find them anywhere.  If an

Questions

 • Other

16

0

0

Accepted Solution

Official Solution

cancel digital life

how do you cancel digital life

Questions

 • Apps & Programs

257

3

0

DigitalLife

Hello! I just bought a house and it has a digital life system installed. Work fine but I am not able to control it with the appt since I don’t have the login. Is there any way I can transfer ownership? I called and customer services want me to buy a new one. Really bad. I need help.

Questions

 • Other

87

3

0

Closed

Outlet control

Can someone please tell me what the manufacturer and model number for the outlet control are? I believe it's sku 4540C.

Questions

 • Device Troubleshooting

633

10

0

Can an employee please help me cancel my digital life membership? Disappointed

I have called and waited for hours ....... hours to speak to a representative to cancel my membership but no one picks up the phone. Can an employee please help me cancel this already

Questions

 • Other

118

2

0

I'm not able to log in to my DigitalLife account

This has been happening for the past 3 days. App won't work to log in, and neither will trying to get to it by a browser. I'm fed up with this nonsense. Yesterday I waited 37 minutes for someone to answer the phone. I've been holding for 26 minutes already to try to get some help. This is so unprofe

Questions

 • Other

3.7K

16

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