
Topics (4)
Latest conversations
Closed
How to remove digital life keypad
We cancelled our digital life account and are removing all the equipment. The keypad was connected to a wire that appears to be hot. Does anyone know the voltage of this wire? Is it the same as a regular outlet or light switch? Trying to decide if we should cap it and leave it or
Questions
• Device Troubleshooting
232
2
0
Closed
Getting constant "lost connection" error
Have been trying to log into Digital Life via my desktop computer for the past month and have been getting a "lost connection, retrying" error. I have no other issues with logging into any other webpage.
Questions
• Apps & Programs
86
5
0
HPAV won't pair, I don't have the pairing button on power for DLC-200C, need to get Z-wave devices off DL and onto new Z-wave network
I'm in a pickle. My HPAV won't pair with my controller and instructions describe a process that doesn't match my equipment (I have a Microsemi PD-9001GR which has no pairing button). I want to reuse my two smart plugs, Yale Smart Lock, and CT32 Thermostat with my new Z-wave network, but need to
Questions
• Device Troubleshooting
151
10
0
Accepted Solution
Official Solution
Digital Door Lock - How to change passcode?
Can you please tell me how to change the passcode. I'm not sure we were given a manual for the door locks. I have manual for the rest of the equipment but not that.
Questions
• Device Troubleshooting
38K
16
0
Moved and want to start digital life service
I’ve moved into a new home with Digital Life home security set up and I can’t find a way to get ahold of someone to figure out how to set it up in my name. Can anyone help?
Questions
• Other
236
15
0
damaged property
When I had my alarm installed my property was damaged by one of your installation guys, I need to know who can I contact about getting my property repaired.
Questions
• Other
351
2
0
I want to add additional smoke detectors to my ATT Digital life system, any ideas?
I spoke to ATT Digital Life & was informed that they no longer support or sell smoke detectors. Any idea where to look for compatible detectors?
Questions
• Device Troubleshooting
662
3
0
Monitored smoke detector options
I need to add monitored smoke detection to my home. After speaking with a Digital Life representative today and searching online:Is it accurate that AT&T Digital Life no longer offers monitored smoke equipment and/or services?If "yes" to #1, what 3rd party equipment options can I purchase to integra
Questions
• Other
582
10
Closed
Att digital life security
Is there a reason why att is not investing more into this service? They used to have the best system out there. Best automations. Now you can’t even get a smoke alarm? (Edited per community guidelines) I’ve been with them for 7 years and feels like the service is just dying away.
Questions
• Other
228
11
Does Anyone Have a Digital Life Smoke Detector to Sell
Hi All, I recently got AT&T Digital Life when I purchased a new home. I am looking to add smoke detectors to my system but AT&T no longer sells them. I was informed that f I purchase them from a third party, AT&T will install and monitor them. I cannot find them anywhere. If an
Questions
• Other
16
0
0
Accepted Solution
Official Solution
cancel digital life
how do you cancel digital life
Questions
• Apps & Programs
257
3
0
DigitalLife
Hello! I just bought a house and it has a digital life system installed. Work fine but I am not able to control it with the appt since I don’t have the login. Is there any way I can transfer ownership? I called and customer services want me to buy a new one. Really bad. I need help.
Questions
• Other
87
3
0
Closed
Outlet control
Can someone please tell me what the manufacturer and model number for the outlet control are? I believe it's sku 4540C.
Questions
• Device Troubleshooting
633
10
0
Can an employee please help me cancel my digital life membership? Disappointed
I have called and waited for hours ....... hours to speak to a representative to cancel my membership but no one picks up the phone. Can an employee please help me cancel this already
Questions
• Other
118
2
0
I'm not able to log in to my DigitalLife account
This has been happening for the past 3 days. App won't work to log in, and neither will trying to get to it by a browser. I'm fed up with this nonsense. Yesterday I waited 37 minutes for someone to answer the phone. I've been holding for 26 minutes already to try to get some help. This is so unprofe
Questions
• Other
3.7K
16
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