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Camera records video but no image seen

My camera program is set up to capture motion and immediately alert me via e-mail and my iphone. I get the alerts and log on to see the video only to find that the image of what was recorded is not see.  If the image is captured in the front camera a get duplicate alerts for both cameras front

Questions

 • Device Troubleshooting

102

1

0

Closed

Transferring Digital Life Service

I was wondering if anyone could help me understand why it is that when you move and want to transfer your service you basically have to start over with a new contract and equipment? Can I at least utilize the old equipment in addition to the new? Thanks

Questions

 • Other

1.2K

6

Bought a Home with ATT Digital Life Equipment

Is there a way to activate service to existing digital life equipment? The home I purchased has all of the equipment but I was told via a phone call that I would have to replace perfectly fine equipment just because I am not the previous homeowner? Does not make sense as technically I OWN the equipm

Questions

 • Other

115

7

0

Accepted Solution

Official Solution

Closed

Remove DLC-100

How can I remove an unused DLC-100 box from the wall? There seems to be a security screw or bolt at the top which I'm unfamiliar with that is keeping the front panel from opening. I've tried unscrewing the security bolt but it seems to be attached to some kind of spring and it won't release the fron

Questions

 • Device Troubleshooting

349

18

0

Accepted Solution

Official Solution

How do I cancel my contract

Need to cancel my contract, can I do it in the app?

Questions

 • Billing & Payments

99

2

0

thank you to the CEO and his office

A couple of days ago, I made a post to this forum. At this time, I want to take the time to the CEO and his office for taking the time to assist. The issues dear to me were resolved in a timely manner.  Kudos.

Questions

 • Other

91

1

0

Programing Garage Door and Door Sensors

I have been trying to write a custom program to notify me at 10PM that my garage door is still open.  The when conditions for the Garage Door and Sensor are unclear.  I have tried several programing variations and have been unable to get a predictable result. I am trying to write a custom program th

Questions

 • Apps & Programs

562

1

0

Closed

Replacing 2 sliding glass doors

I’m replacing 2 sliders. How do I get new contact sensors for the new doors?

Questions

 • Other

116

7

0

Closed

Developer APIs

Where does a developer type guy go to find the OAUTH and control APIs for digital life which are mentioned on this AT&T page? https://devsummit.att.com/hackathonI'm interested in creating a garage door opener app Utilizing AT&T Digital Life APIs.

Questions

 • Apps & Programs

444

2

0

Closed

Insurane Form for Home Insurance

I have State Farm Insurance and they offer a discount for my Home Security.  How do I get the form sent to me.  I have called and it was to be sent and still have not receive it.  Maybe I called the wrong people???   If so who do I contact and give a phone number would be helpful!

Questions

 • Other

267

3

0

Closed

Alarm Certificate

How do I get a copy of my Digital Life Certificate for my homeowners insurance company?

Questions

 • Other

72

3

0

Accepted Solution

Official Solution

Closed

Garage door opener

I need to know which brand of garage door opener is compatible with the ATT digital life? I call tech support all I get is that you can't use the Genie, lift master and Chamberlin. I don't know of many more garage door makers. All I need is a brand and make that ATT knows works with this system.

Questions

 • Device Troubleshooting

20.1K

48

0

Honeywell thermostat not working

Our Honeywell thermostat has a blank display and is not turning on. It won’t restart after removing it from the wall mount and changing the battery and is completely unresponsive. We called customer support yesterday to have someone come take a look and they can’t send anyone until Thursday. The AC

Questions

 • Device Troubleshooting

313

1

0

video recordings not showing in archives

I have not had any recordings show in the archives since 4-1. My data management is set to clear automatically to make room as needed. I show I have 88% available storage. Is this a known issue? Diana Davidson

Questions

 • Device Troubleshooting

148

8

0

AT&T DIGITAL LIFE

Hi. I bought this house which had ATT DIGITAL life. Due to high subscription cost, I stopped using it. I am using ring doorbell and security, with kasa wifi and smartthings controller, all integrated using Google assistant and IFTTT. The question is my att digital life had the following things - at

Questions

 • Other

176

5

0

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