
Topics (4)
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Camera records video but no image seen
My camera program is set up to capture motion and immediately alert me via e-mail and my iphone. I get the alerts and log on to see the video only to find that the image of what was recorded is not see. If the image is captured in the front camera a get duplicate alerts for both cameras front
Questions
• Device Troubleshooting
48
1
0
DLC-100
I cancel my subscription to Digital Life and they delete via internet the software and configuration of my house; now I have no communication from the keypad and controller. How can I access to the controller to configurate again my house sensors? I understand if I cancel the subscription the moni
Questions
• Device Troubleshooting
27
2
Closed
Transferring Digital Life Service
I was wondering if anyone could help me understand why it is that when you move and want to transfer your service you basically have to start over with a new contract and equipment? Can I at least utilize the old equipment in addition to the new? Thanks
Questions
• Other
1.1K
6
Remove Digital life from purchased home
I just bought a house that is fully wired for Digital life: cameras, thermostats, DLC 200. I don't know the name or account number of the previous owner and that I can't use the equipment without providing that for the transfer. So how do I remove the equipment? Will I be able to use new thermostats
Questions
• Device Troubleshooting
54
4
0
Bought a Home with ATT Digital Life Equipment
Is there a way to activate service to existing digital life equipment? The home I purchased has all of the equipment but I was told via a phone call that I would have to replace perfectly fine equipment just because I am not the previous homeowner? Does not make sense as technically I OWN the equipm
Questions
• Other
58
7
0
Accepted Solution
Official Solution
Closed
Remove DLC-100
How can I remove an unused DLC-100 box from the wall? There seems to be a security screw or bolt at the top which I'm unfamiliar with that is keeping the front panel from opening. I've tried unscrewing the security bolt but it seems to be attached to some kind of spring and it won't release the fron
Questions
• Device Troubleshooting
181
18
0
Accepted Solution
Official Solution
How do I cancel my contract
Need to cancel my contract, can I do it in the app?
Questions
• Billing & Payments
40
2
0
CO detector and smoke detector were 3 years old when installed.
Having issues with CO detector and Smoke Alarms not functioning properly. Installed system on March 20, 2016. Smoke detector is dated March 7, 2013. CO detector is dated April 2013. Half of my devices are going offline. Tried to troubleshoot devices, the system said they would send a new CO de
Questions
• Other
1.1K
5
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thank you to the CEO and his office
A couple of days ago, I made a post to this forum. At this time, I want to take the time to the CEO and his office for taking the time to assist. The issues dear to me were resolved in a timely manner. Kudos.
Questions
• Other
39
1
0
Programing Garage Door and Door Sensors
I have been trying to write a custom program to notify me at 10PM that my garage door is still open. The when conditions for the Garage Door and Sensor are unclear. I have tried several programing variations and have been unable to get a predictable result. I am trying to write a custom program th
Questions
• Apps & Programs
512
1
0
Closed
Replacing 2 sliding glass doors
I’m replacing 2 sliders. How do I get new contact sensors for the new doors?
Questions
• Other
76
7
0
Closed
Developer APIs
Where does a developer type guy go to find the OAUTH and control APIs for digital life which are mentioned on this AT&T page? https://devsummit.att.com/hackathonI'm interested in creating a garage door opener app Utilizing AT&T Digital Life APIs.
Questions
• Apps & Programs
414
2
0
Closed
Insurane Form for Home Insurance
I have State Farm Insurance and they offer a discount for my Home Security. How do I get the form sent to me. I have called and it was to be sent and still have not receive it. Maybe I called the wrong people??? If so who do I contact and give a phone number would be helpful!
Questions
• Other
236
3
0
Closed
Alarm Certificate
How do I get a copy of my Digital Life Certificate for my homeowners insurance company?
Questions
• Other
50
3
0
Accepted Solution
Official Solution
Closed
Garage door opener
I need to know which brand of garage door opener is compatible with the ATT digital life? I call tech support all I get is that you can't use the Genie, lift master and Chamberlin. I don't know of many more garage door makers. All I need is a brand and make that ATT knows works with this system.
Questions
• Device Troubleshooting
20.1K
48
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