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Tips on using and troubleshooting smartphones, tablets & devices.
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wi-fi invisible to PC

recently my old Toshiba laptop no longer recognizes my wi-fi. the ID no longer appears in the list of available networks. I've tried to do it manually. the wi-fi device has been rebooted, and it's been fine for years.

Questions

 • Other Phones & Devices

17

1

0

AT&T lost my trade in phones

We traded 2 phones and never received credit. 5 months I have worked through customer service, trade-in department and customer service specialist with no one able to resolve. I have had horrendous customer service and been with AT&T since 2002! I received a text that told me my case was resolv

Questions

 • Other Phones & Devices

124

6

0

Accepted Solution

Official Solution

Email Graphics are not loading

When I open up my email, the wording showes up, but if I need to click on a pic or information on the picture, the graphics do not load and I cannot get the information.

Questions

 • Android

172

7

0

Accepted Solution

Official Solution

What does text/IM 81098 mean

On my phone records it says text/IM 81098 what does it stand for or mean

Questions

 • Apple

26

1

0

Accepted Solution

Official Solution

galaxy s21 ultra won't update

Galaxy S21 Ultra will not update to Android 12

Questions

 • Samsung

20

1

0

Accepted Solution

Moving to consumer cellular

They require a “porting pin” from att in order to complete the transfer. Where do I get one of these?  Thanks.

Questions

 • Apple

30

3

0

Accepted Solution

Official Solution

Closed

Buying an Unlocked LG G4 will it work with an AT&T plan?

I'm planning on purchacing an unlocked LG G4 from B&H and I was wondering...    1. If I buy an unlocked GSM phone will it work when adding it to my existing plan? (Quote from product description "This device is Carrier-unlocked and can be used on GSM and CDMA networks. It will work o

Questions

 • Other Phones & Devices

1K

1

0

kaios u102aa unlock phone

Trying to get a KaiOS flipphone model U102AA unlocked. AT&T says KaiOS didn't provide them an unlock code for the phone. I find this hard to believe as KaiOS makes this phone for multiple carriers. Anybody run into this issue/Get it resolved?

Questions

 • Other Phones & Devices

388

6

0

Accepted Solution

Put my AT&T phone sim card with unlimited plan to my unlocked Franklin T9 router

my phone is on the AT&T Unlimited Premium plan, which means that I have high-speed data that can’t slow down based on how much I use. If I put this card to my unlocked Franklin T9 Mobile router and share data with other devices, will the data used be counted as mobile data or hotspot data? If

Questions

 • Other Phones & Devices

33

3

0

Can't make or receive calls after last automated system update

My Galaxy SM-A525F/DS Unlocked International Version phone will not make or receive calls since the last automated system update.  I have tried all the fixes from ATT but none have worked. WHAT TO DO??

Questions

 • Samsung

43

8

0

Misrepresentation/Taking Advantage of Seniors

I would appreciate any assistance/direction someone can give us with a stressful situation with selling ATT services and products that we’re absolutely misrepresented. We are are seniors, one disabled, moving into a new retirement community.  An ATT rep came to our home and asked what the tota

Questions

 • Other Phones & Devices

114

7

0

Closed

Why no toggle button for data anymore?

There is no data toggle button on my samsung note 8 and I've updated it several times hoping I'd get the option. I had it on my lg v10, but never on my current phone. I would use data more often if I had that like with wifi. For what possible reason would you remove the feature?

Questions

 • Samsung

1.1K

13

0

New iPhone 13

New iPhone not getting calls or messages - going to old phone

Questions

 • Apple

16

1

0

Accepted Solution

Official Solution

Can't (Sim)Unlock Surface Duo

Hi, I filled out a unlock request for my Surface Duo back in April (NUL520150448823). It was confirmed and the unlock code I received was just "0" I tried entering it according to the unlock instructions however it failed. I tried filling out a new request last week (NUL867758805351) I confirmed it

Questions

 • Android

24

1

0

Accepted Solution

Looking for new iPhones

Hi All, I am looking to move to ATT and upgrading new iphones for my family. Heard that iPhone 14 is due to release next month.  Is it a good idea to wait for the new iPhone 14?  Will there be any offers from ATT that would justify my wait?   Wanted to know your thoughts.

Questions

 • Apple

39

10

0

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