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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Constant dropped calls at same location for last two weeks (06/11/22)

For the last two weeks, any calls made or received while at home are immediately or within a matter of minutes dropped. After daily calls to AT&T, I have tried switching Airplane mode on/off, the most recent update has been made. I have tried it with wi-fi both on and off and that didn’t make a

Questions

 • Apple

811

8

0

Trying to unlock LG Velvet

When I checked on status I received the following message: ( followed by two blank lines - no instructions, no unlock code) Check your unlock status Current status - Approved We've approved your request t

Questions

 • Other Phones & Devices

197

10

0

cannot access MyATT app, or voicemail

here is the problem, i got 2 new phone , 1 for me 1 for wife, att rep set up and gave us each a phone, and we transfered our stuff onto our respective phones. well it turned out he had handed her phone and her mine, both new so couldnt tell them apart , we alteady transfered all our stuff onto phon

Questions

 • Other Phones & Devices

16

1

0

Phone upgrade

I have a small business account. Ordered upgraded phone and have not had a response since 11/21. I've called several times, emailed just as many. No phone, no resolution. Get hung up on and when I reach a rep they have no idea what is going on or try to tell me a long winded story that is not true.

Questions

 • Apple

16

3

0

When will I receive my money

It’s been almost two weeks since I I tried to Purchase a iPad Pro , it charged my card 260.00 . Something was down at the AT&T store and the order didn’t go through yet I was still charged THIS IS NOT A CANCELLATION. I called several times and been hung up on by a supervisor. Where is my money!

Questions

 • Apple

28

6

0

Didnt recieve shipping label for trade in

I got my new phone thinking i would be getting the $700 off for my trade in. I received an email saying i would receive another email with instructions on how to send the old one back. I never got that email. I called and someone told me i had a mail in kit coming so i waited. Now im being told that

Questions

 • Apple

168

2

0

ESIM

Hello, my iPhone originally had an ESIM for ATT, but I accidentally deleted it and wanted to recover the ESIM mobile phone number. Is that okay? Thank you.

Questions

 • Apple

30

2

0

Apple Watch Ultra connection issue

My new Ultra shows my ATT data plan with a green check but also only displays "Not Connected". If my iphone is one, the watch can make and receive calls, but if the iphone is off all calls go to voicemail. I have spoken to many people at ATT and reset/repaired the watch many times to no avail. One p

Questions

 • Apple

32

5

0

Accepted Solution

I dont have option to change my mobile network to 3g/2g/4g -

Hi , I am in Bangladesh . And here i need to switch back on 3g but in my samsung note10+ i dont have this option avialable like others have. What can i do .  but I need this option thats shown in image below which is missing 

Questions

 • Samsung

27

3

0

Accepted Solution

Official Solution

Participants in a group message

How to identify who is in a group message. The comments come in piecemeal and I cannot tell if I am responding to one person or many people.

Questions

 • Samsung

37

5

0

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Trending Accepted Solutions

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Accepted Solution

Official Solution

How do I unlock on a prepaid device

I need to unlock a prepaid AT&T device, but I'm not a costumer (I was gifted the phone). I submitted a unlock request online, but it was rejected because I have to use the unlock app on the device since it's prepaid. The device was recently factory reset and since then the unlock app crashes sec

Questions

 • Other Phones & Devices

52

2

0

Accepted Solution

Official Solution

Installment plan cancelation

Can I return the phone i purchased on installment and use a phone I have that's already paid for?

Questions

 • Samsung

51

3

0

Accepted Solution

Official Solution

Anyone using an unlocked Samsung?

Looking to upgrade to the S22. I have an S21 (AT&T version) now. They have an exclusive color I want that's only available as unlocked. I always get the AT&T carrier version so all my features are provisioned to work (visual voice mail, hot spot, etc). Question: Is anyone using a true unl

Questions

 • Samsung

49

1

0

Accepted Solution

Official Solution

eSIM I just downloaded for my 6th generation iPad Pro says there is no service

I just added another line for my 6th generation iPad Pro and downloaded an eSIM card and after I installed it and powered off/on and there is no service. I even reset the iPad and network settings and nothing is working.

Questions

 • Apple

49

1

0

Accepted Solution

Network unlock

The network on my phone is locked how do I unlock it

Questions

 • Android

49

1

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