Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Trade in overcharging

I traded my cell phone for 800 dollars and I asked on the day of the exchange if I could wait the 6 months with monthly payments and pay the difference of 300…400 and unlock the cell phone and I was told yes. 6 months later I went there to pay the difference and they asked me 900 something to settl

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Locating my wife's phone that was stolen

My wife phone was stolen before I got this app so I never got a chance to pair her phone to mine. Is there a way that I can still locate her phone with this app. Thank you

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20

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Accepted Solution

Official Solution

Forgot my voicemail pin#

I forgot my voicemail pin#,how do I get it or reset it?

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30

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Accepted Solution

Official Solution

Closed

cell boosters & hot spots

If I purchase a cell booster, will that help me connect to an att tower to allow the ability to connect my cell phone to a hot spot? There is an att tower in my area (zip code 63631) but my location is in an area that I can not connect to the tower... so if I purchase a cell booster, will that make

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36

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Google messages RCS provided by JIBE and not AT&T anymore .. hmmm

Hey guys ...so I noticed that the new S23 line of phones now has the RCS features provided by JIBE mobile on Google messages compared to the S22 lineup that had the RCS features provided by ATT themselves . I personally have the S22 Ultra and mine says provided by ATT and I still have issues to this

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40

2

Phone Returns

We started the phone return process on December 5th. One phone was supposed to get a $800 credit and the other $350. Tracking info has been horrible and ATT still doesn’t have our phones. Very disappointed. We’ve loved ATT since we left Verizon but this has been a very frustrating process.

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76

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wifi calling not working on my s22 ultra

I am having a problem where when I play any online connected game my phone switches to mobile data which disconnects from my games. I tried turning off the setting that switches to mobile data when the wifi isn't working and that works but, then it doesn't turn wifi off when I leave the area so, I h

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1.3K

16

Accepted Solution

Official Solution

Download at&t photo storage to external hard drive

Is there a way to select all the photos I want to download to an external hard drive?

Questions

576

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Blocked caller

Somehow a friend was blocked in the AT&T Active Armor app and I can't unblock him. I keep getting the error message "we have hit a snag, let's try this again." How do I remove them?

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13

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AT&T saying they did not receive my device

Wife upgraded her iPhone to 14 pro. She sent the old phone back to AT&T in the box with the prepaid label attached. Problem is that she didn't take a picture. Now AT&T is trying to charge me for the balance on the phone that I no longer possess. I did the same thing with my phone and took a

Questions

12

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