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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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At&t Samsung S22 Trade-in program required upgrade to unlimited

Ok, so I have a Galaxy S6 Edge that is still going strong. I saw the free S22 Trade-in program and thought this would be a great opp to upgrade my phone. I am on a family plan (3 phones) and was told that an unlimited plan for additional $30/month was required. I called and pre-ordered and confirmed

Questions

 • Samsung

16

1

0

Accepted Solution

Samsung Galaxy S21 Ultra 5G. No Voice Calls. Incoming or OutGoing.

Folks.Please help. I have Purchased a Factory UnLocked. Samsung Galaxy S21 Ultra 5G. Model : SM-G998B/DS. It shows as Compatible hone on the List here.https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf Today after Samsung Update. Data Works, Text Messages Wor

Questions

 • Samsung

309

29

Accepted Solution

Official Solution

How to contact att for some support relating to unlock device without any account

I have iphone7 which I want to unlock and have no att account or phone number and it says balance to be paid. But the phone was already upgraded and there is no balance payment to be made

Questions

 • Phone & Device Upgrades

34

6

0

Portable wifi unit

I'm looking for a portable wifi unit. My friend has one, but he has a contract with AT&T. I went to the at&t store and they only carry them for contract customers only. Any ideas?

Questions

 • Other Phones & Devices

32

4

0

network compatibility

my phone device and model is on your list of eligible devices to work on the network but yet it does not work and nobody can help me or come to a solution.it is a samsung galaxy a12 .

Questions

 • Samsung

32

3

0

s21 not making or reveiving calls

For the past 3-4 months or so I am having trouble making or receiving phone calls. Of course this happens just after the warranty is up on my phone. Sometimes a reboot works but I basically have to do it every time I try to make a call. I've also ran into the problem of calling someone, there's no r

Questions

 • Samsung

24

5

0

No phone service

I cant make any calls. I have the everythings in unlimited plan. Plus I have wi-fi. There is no reason for my not to have service. 

Questions

 • Android

42

2

0

Accepted Solution

Will my Xiaomi 11T Pro work?

Everyone immediately says no to this but, I've checked what 4G and 5G bands my device supports and it supports multiple AT&T's 4G bands and two of the 5G bands So shouldn't that mean it'll work? It's a GSM only device by the way. I got my info from https://m.gsmarena.com/xiaomi_11t_pro-amp

Questions

 • Android

34

3

0

Unlock my device

I requested to unlock my device to use it with another carrier, but it was denied. I already finished to pay the phone. Also, I finished to pay it more than one year ago.

Questions

 • Samsung

16

1

0

S22 Ultra can't Make/receive calls

Text and internet work. Everything worked on E-sim till I tried dual sim, then I couldn't make/receive calls. New E-sim and same issue. Removed the physical Sim, same issue. Spent 5hrs st AT&T and they couldn't fix it. The Sim status is showing not complete in their system. Along with the last 3

Questions

 • Samsung

68

3

0

Closed

my device was aproved to be unlocked, but it keep locked

“We've approved your request to unlock your device. Here are the instructions to complete your unlock:” But I still have a locked phone!

Questions

 • Apple

26

5

0

my device was aproved to be unlocked, but it keep locked

Hello, I bought a Iphone 12 mini a while ago on eBay, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to Brazil I would like to be able to use my phone. So before activate it, I try to unlock, and it give me this message: When going

Questions

 • Apple

20

1

0

Accepted Solution

Moving to Mexico

I am moving to Mexico and plan to ask for my iPhone 13 to be unlocked bore I leave. Then, I plan to purchase a plan from ATT Mexico and use my phone with a Mexican number.   Can I port my number to Google voice and use that on my phone once I have a SIM card from ATT Mexico?

Questions

 • Apple

43

7

0

Accepted Solution

How can I unlock a blacklisted phone

I had bought a iPhone 12 second hand from a seller that told me it was unlocked once I received the phone the phone ended up being locked to AT&T. I tried to message the guy and he had blocked my contact information meaning I got scammed. I checked the imei number and it said it was for unpaid b

Questions

 • Apple

26

5

0

Accepted Solution

Official Solution

firstnet watch but for my child

i have a firstnet account with my iphone and apple watch. i want to set up my watch as a child watch but when i got to the cellular part of the setup it tells me i can’t. is there a way that i can? i have a bluetooth apple watch. and my kid is going to school so i wanted to use my firstnet cellular

Questions

 • Apple

21

2

0

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