Phones & Devices

Ok — Like an (Edited per community guidelines), I literally did this: “Do not use the shipping label that came with your NEW phone. That label is used to return the New Device and will not be sent to the AT&T Trade-In Program facility”. so, now what can I do to get my trade-in credit???

how to set up voice mail greeting

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

How do i upload documents?

​We use our iPhone hotspot to connect wireless to our tv to stream movies (Netflix, Prime Video). How can we use less of the hotspot data limit when we stream? Can’t find where to lower the image quality for example.​

Will an at&t prepaid sim work in a locked at&t phone

​I have an iPhone 13 Pro Max locked to ATT. I no longer have ATT service and still owe on the phone which I can't afford to pay plus ATT will not take the phone back nor will they work with me on payments. What chance is there that ATT will remotely shut down the phone if I use it on their Cricket

Hello I'm trying to unlock my device but I already cancelled my AT and T account a few months ago. When I try to unlock it, the website tells me that I have a bill unpaid, and that's not the case.  I went on my client account and it says that the account was closes and there's no bill left.

i bought a cheap little htc first off ebay but I can't unlock it due to a past due balance. Tf do I do

- I’d like to submit a request for carrier visibility, i.e. I can view and select another cellular providers on my iPad Pro 12.9" 3rd generation. Right now the only option available is AT&T. - This is not the same as device unlocking. The iPad is already SIM unlocked, it is the eSIM that is s

Has anyone had problems with this phone associated with the top half not working?

This probably started a month or so ago. I don't get many voicemail messages, probably several a month.  They used to stay until I decided to delete them   Now they are deleted after a day or two.  They are just gone, I do not delete them. Is this a bug from an update? I trie

We currently have NO SERVICE in Ellwood City, PA. Your site says there are no issues.  

Does anyone have any luck submitting a dispute? The page keeps spinning after I include my supporting documents.   I was told to file a claim with USPS by the AT&T supervisor I spoke to after the customer service agent send me the label to use for my return and the package was tamper

I paid off my phone about 5 days ago. My device meets all eligibility requirements, but for some reason my request keeps getting denied. I spoke to someone yesterday who said they pushed my unlock through and to wait 24 hours and try again. Waited 24 hours and tried again as instructed, now I’ve got

I recently purchased a new phone which appears to be functioning normally except for one major issue - I cannot receive text messages. Although I am able to make calls, send texts, and connect to various networks including WiFi and Bluetooth, I have not received any texts, despite my husband sending