Phones & Devices

​Over the weekend, I got the usual message to update Android OS, and it was compulsory (i.e. I couldn't reschedule it more than 3 times). Before the update, the phone had been working fine, no SIM card or battery issues etc. After updating, everything went wrong:​* Phone stopped recognizing the SIM

Why does my active Verizon Sim card say locked when I put it in my at&t motivate 2 phone?

I would like to upgrade my data usage, but still want to be able to hotspot from my phone when on the road

I bought a phone Pixel 6 through ebay tied to the operator. There is a SIM card of the operator itself, but I do not know the number. I have no connection with the seller, I tried to unlock it in an official way through the AT&T's site, but it doesn’t work, I can’t contact the operator about sep

At this point, I have received NO credit for my perfectly operating and free of damage Samsung Galaxy S20 FE5G. We all need to get together, take this to our state legislators, or the state Attorney General, and expose their misleading marketing schemes and deception. Customer service is a travesty

I log in to att.com fine with my ID and password on my desktop. When I use the same ID and password on my phone, I get "this combination does not match" or some such language.

for the past few days, it can't be done to unlock the device, until when will the problem be solved?

Do Not Order Products Online from AT&T - Save yourself some valuable time! I spent over six hours online trying to order one new iPad! The first Chat Tech gathered my info (product, account pass code, billing information, credit card information, ID verification, shipping information) and con

Air drop is grayed out on my iPhone 8 plus iand I can't get the option to change it no mater what I do in the control center

I've been trying for the last three days to get my phone unlocked. Once I receive the email from At & T for the request, your supposed to revive a email with a link to get it unlocked. I don't receive those emails. But, I do check on the status and it always says denied. I've went through the ch

Is there a website for accessing [email scrubbed]

ATT claiming my returned phone never made it to their warehouse. Sure.  How is it possible that this can happen to so many people??   Based on what I have read, and the amount of people affected, this has to be a SCAM!!!  Shame on you AT&T.  As a loyal customer for 20+

Hi, when I try and unlock this device by entering the IMEI number, I receive a message that it is not associated with the AT&T network. Any thoughts on how I can get this resolved? Thanks, Andre

I bought a phone Samsung a71 from my cousin it's paid for no problem but when I tried to activate it it says on another account, can she remove it from account so I can get activateed

My Visual Voice Mail stopped working a few months ago. Still shows app and can still check and receive voice mails; however, no longer notifies me that there is a message. I just have to check periodically but by holding down "1".  When I go in and hit refresh, I get Error code 999.  I ha

HelloI have an iPhone 11 Pro that I had purchased from ATT via the installment plan in 2020. The last installment was paid off in December 2022. I am now trying to unlock the phone but the unlock request is being denied with the message "We can’t unlock your device because it’s no longer active on a