Phones & Devices

When i call a toll free 1800 number all my phone will do is make an echo. I have reset the phone and all settings back to default and issue still occurs.

for about 5 months my phone hasn't been receiving verification codes I have tried absolutely everything I could find online. still nothing has worked I was even on the phone with an agent for an hour to try to fix the problem. The agent told me that people would reach out to me within 2-4 days but i

I have a Mexican ATT phone service in Mexico and wish to cancell my USA ATT phone service. Neither myATT USA APP nor the USA customer service numbers allow me to get through to USA customer service. I find myself paying for services that I haven't used neither was I able to cancel.

I've had about the worst customer service experience in trying to trade-in my phone.   Both my wife and I wanted to take advantage of the trade-in promo on the Galaxy S23.  We completed the trade-in request online and sent our phones back in.  Her phone was received no problem.&nbs

Stepfather gave me his old phone because i broke mine. he left at&t at least a year ago, so no record of account, so at&t says they can’t unlock over the phone. so go online and request unlock. at&t said they never activated the phone so they can’t unlock. it had a att sim card in it sti

​I am looking for an immediate resolution here.​ ​I was vacationing in Mexico February 7-10, during which time my iPhone 13 Pro Max was stolen.​ ​I had no insurance on this phone. I called AT&T and they convinced me to order a new phone to be shipped to me. I returned back to the US and was

​Hello everyone, So I had paid off my phone which was a iphone 12 pro in order to upgrade to the new iphone 14 pro max. Upon the release date i went into the store after i got the notification that it was released in Sept 16, 2022. I went in store and i was helped to transfer all my information to t

I previously helped my mom her originally AT&T locked Phone 6 Plus unlocked; it worked fine, she used Mint Mobile for a while before getting a newer phone. She gave us the original for our daughter.  I was able to activate the phone with Apple, but upon trying to insert a SIM I'm unable to

My LG Velvet was purchased unlocked. Mint Mobile had it on their network for over 6 months, Suddenly I could not receive calls and my internet was slow. After numerous call to Mint they tell me that my phone is locked by AT&T. This phone has never been on the AT&T network and was working fi

I can’t figure it out

Hello I upgraded my service in October and had been requesting the return postage for months. In December I received a package from Pitney Bowes the had payment required before I could receive it .  I returned because I wasn’t told it was from AT&T and it was return package.  In Janua

We still are not receiving verification texts on our phones. This applies to multiple companies on 3 phones on our account. The only place I have received a text verification code is from AT&T.  I can not receive these texts from my bank, my credit cards and various other on-line entities.

I can’t get the identity protection to take my phone email address or anything. I have remove the app downloaded the app tried it twice.

My computer was hacked, my network was hacked, my house was repeatedly broken into, my phone was hacked. I lost all my accounts, had to get new debit cards 3 times, tried upgrading my Note 8 to a Fold3, but the Fold3 is corrupt now, too. I've tried resetting my phone. Samsung reset my phone when I h

Apparently my straighttalk phone number is on the Straighttalk AT&T - so it's impossible to port to AT&T. Can anyone confirm that this information is correct? The rep @ AT&T recommended that I go to Verizon for a month and then come back to AT&T. lol. No.  There has to be ano

Network tab in Google Chrome dev tools displays an HTTP 500 status code response on the page when selecting a line/device to upgrade. Pasting the technical details below with my phone number redacted. Anyone familiar?  All attempts at technical support through phone/chat/email have been unf