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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Phone registered under another acct - can't unlock

I foolishly bought a ZTE phone from Marketplace. Despite assurances the phone was not locked, this was untrue. I have submitted a request to have the phone unlocked, but after confirming the unlock request, I get an email from AT&T telling me the device cannot be unlocked as it is active on anot

Questions

 • Other Phones & Devices

97

3

0

Any resolution?

Has anyone received a favorable resolution when dealing with BJ's or AT&T? Sounds like my case, which is similar to many, is a hopeless cause.

Questions

 • Phone & Device Upgrades

18

2

0

my Iphone is lock by ATT

Hello, This post is my last chance ^^ I bought an Iphone 7 on the marketplace of BestBuy in july 2021 (unlock certified) in my area (Canada / Quebec) During 15 months, no issue, no problem with this phone and my local provider (Fizz/Videotron) But... Last week, I lost cellular (no service), afte

Questions

 • Apple

36

4

0

Device unblock case

My device and phone line was blocked by the network by mistake  because  AT&T thought that my phone was lost or stolen because I got another phone and put my SIM card into my new phone, it u worked fine for a few days, then suddenly it was  suspended, so I called AT&T and use

Questions

 • Android

23

3

0

Accepted Solution

Official Solution

The ONLY Way to Solve your Trade-In Issues

TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us     Let me begin by saying that I have been an AT&T cellular customer s

Questions

 • Phone & Device Upgrades

11.9K

48

Accepted Solution

Official Solution

Visual Voicemail problems with Samsung S22

I've been unable to use visual voicemail for the past week or so. I uninstalled it and tried to reinstall it, but google play store says it's not compatible with my device. I have a Samsung galaxy s22 ultra. I have also now have a constant notification that says I have a voicemail message, but can't

Questions

 • Samsung

1.7K

6

0

Can I wait 30 days to activate a new phone?

I’d like to purchase the $5 deal on the iPhone 13. Is it possible to wait until Christmas Day to activate it?

Questions

 • Apple

48

2

0

Unlocked LG K92 Locked After Update

I bought an unlocked LG K92 phone full price from Newegg in May 2022, the device has worked well and features such as WiFi calling were working perfectly, i am a non ATT subscriber but my carrier is on the ATT network, ATT pushed an update to my device this past Friday night and a few updates last w

Questions

 • Other Phones & Devices

30

4

0

mobile data hasn’t been working for months, unable to text, use the internet but i can make calls

this issue started months ago and is still happening, it happened out of nowhere. I have unlimited data and I’ve tried everything. Please help.

Questions

 • Apple

14

1

0

Hello im trying to switch to at&t from cricket

Im wanting to know how much it will be to switch over and get a new phone

Questions

 • Samsung

19

3

0

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