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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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S22 Ultra not fast charging after update 11/27/2022

Fast charging was working until update was done. It's still turned on and all appropriate cables and charging plugs are being used. Have turned all fast charging options off and back on and restarted the phone. The issue is definitely from the latest update.

Questions

 • Samsung

39

1

0

Unlock Approved, but device is still locked

Hi, everyone! Have a problem with unlock my Iphone 6S. I made a request to unlock, the answer came positive, but the device is still locked and does not accept SIM cards from another operator. What should i do now ?

Questions

 • Apple

459

13

0

Bad Service

I had an in home sales person come to my house after a Direct TV call. She sold me on switching my cell phone to AT&T. She was supposed to bring over 4 new phones, do all the switching over and get a family plan.this appealed to me because I don’t have time. She came to the house a week later w

Questions

 • Phone & Device Upgrades

63

13

0

My iphone6s can't receive DTMF tones sent from a remote caller

My iphone doesn't seem to receive touchtone (DTMF) sounds sent by a remote phone, so that the remote phone can manipulate a bluetooth device paired to my cellphone using touch tones.For instance if a land line calls my cell phone and I pick up, if the land line dials touchtones, these tones cannot b

Questions

 • Apple

98

7

0

Accepted Solution

Official Solution

Bought AT&T phone. It’s locked

How do you get an AT&T phone unlocked? I bought one and was told it was unlocked and it is not

Questions

 • Apple

133

1

0

Hotspot connection just randomly drops for games

Ever since I have gotten my Note 20 Ultra, everything with ATT has gone bad for me. I use to get around 50 to 60 ping but now I average 100 to 110 with major ping spikes. Secondly, the hotspot portion of all this just randomly drops during games. The connection itself doesn't go away but it just fre

Questions

 • Samsung

52

1

0

Network Buay message

Like other posters here, only a few of my calls go thru & only in certain areas randomly & never indoors. Most times, its the typical: screen says Calling, then waiting several seconds, then only to hear busy signal & "Network Busy" on the phone screen. Texting is fine though and when I

Questions

 • Android

16

1

0

Switched from Verizon to AT&T

I switched my service/number from Verizon over to AT&T on Friday 11/25/22. I got a brand new phone from AT&T (iPhone 14 max). At first I was only not able to send messages or receive calls from my actual number. My messages were coming from my gmail account. I was still able to use the servi

Questions

 • Apple

13

1

0

Have unlock instructions and unlock pin now what?

Submitted a unlock request and was approved. Next email sent unlock code and instructions but didn't tell me where to go next. Help

Questions

 • Samsung

46

6

Can't text pictures to non iphone users

Between my family and I we have three iphones and one galaxy phone. The iphone users cannot text pictures to the galaxy users or any other non iphone users either. I have refreshed the connection per the ATT web site and restarted our phones. Cellular data is turned on Sent as SMS is turned on

Questions

 • Apple

20

1

0

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Trending Accepted Solutions

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Sim card options

I want to know the prices for sim cards.

Questions

 • Phone & Device Upgrades

21

1

0

Accepted Solution

Official Solution

voicemail not working on new iphone 14Plus

incoming calls receive this call cannot be completed...cannot leave voicemail message.

Questions

 • Apple

20

1

0

Accepted Solution

Official Solution

Unite hotspot blinking orange and blue

My Unite hotspot is blinking continuously, orange blue orange blue. It’s been doing this for almost 48 hours. I think this means it’s updating firmware, but it really shouldn’t take this long. I can’t get the device to turn off. What’s going on?

Questions

 • Other Phones & Devices

18

1

0

Accepted Solution

Official Solution

Trade in has been in “transit” for almost a month

I shipped an iPhone 11 back to AT&T for trade-in using the supplied label …. According to USPS, the iphone was delivered to the “agent” - Pitney Bowes, on 2 Nov 2022. Tracking number is { {Payment Card Number detected, text hidden}} 3806 34 (image is attached from USPS. Pitney Bowes site indicat

Questions

 • Phone & Device Upgrades

18

1

0

Accepted Solution

Official Solution

Unlock a pattern screen

I dont rememberpattern how do i get into my tablet

Questions

 • Samsung

17

1

0

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