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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Replacement SIM card onlin

I cannot find anywhere on the website where I can just order a replacement SIM card. The links that have been posted take me to either the 'Shop' but there are no SIM cards there, or to a 'Help' page but that doesn't enable me to order one either. I'm going around and around in circles, it's very fr

Questions

 • Apple

26

3

0

unlock request but says pending

I submit an unlock request but says pending even I did not received any e-mail to confirm. and do I need to confirm? I thought I will only receive unlocking instructions? Thank you in advance for your answer.

Questions

 • Apple

46

4

0

Accepted Solution

Official Solution

Unlock request issue

I requested an unlocking of an imei, but I did not confirm the email, now I am trying to do it again but the system says that there is already an order. when i check the order status with the order number and imei, the system says that doesn’t match

Questions

 • Apple

45

4

0

Accepted Solution

Official Solution

Why has visual mesages disapear

My cellphone word prediction disappear also ny cell pin was chage My pictures keep disapearing Somebody keeps texting me with insults loan aprovals and pick up ups delivery packages horrible videos and mesages are being send to my 15 year and evrebody on The contract keeps getting the sane proble

Questions

 • Samsung

27

2

0

iphone 14 pro max says activated, but not showing up on my att account plus more trouble

Just switched over from another carrier and both phones got upgraded. iphone 13 pro max and Iphone 14 pro max. husbands iphone 13 pro max ( he switched from 11 pro max) is up and running and says activated, and shows up on my att acount. my iphone 14 pro max (upgraded from iphone 7 plus) says ac

Questions

 • Apple

36

1

0

Closed

What's the exact message on a ATT phone is the number is disconnected?

I'm doing some research for an essay and want to know the exact wording a caller would receive if an ATT cell phone is disconnected because the user no longer uses the service.

Questions

 • Apple

429

1

0

Accepted Solution

Official Solution

Can already unlocked phone becomes locked when erased or factory reset

My phone was just unlocked. Wish to erase some information on it. So I am contemplating a factory reset.

Questions

 • Apple

75

5

0

Accepted Solution

Return iphone

I got the new 14 pro max friday 9/16. Activated and ready to go. I returned my 12 pro max in the same box with the return label and everything that they gave me the next day Saturday the 17th. Per the instructions I kept a copy of the post office. Return receipt. And the post office app says it was

Questions

 • Apple

76

12

0

Accepted Solution

How to update

hi i recently bought a LGV60 from amazon and i just put my att prepaid but I haven't received any updates, im on wifi, full charge, and conected to a ATT Tower :/ and there is no way to use lg software to update this phone :C any ideas on how to force the update :c

Questions

 • Android

45

2

0

Unlocking a SAMSUNG device

We are switching providers - very unhappy with AT&T service. One of the phones on our current AT&T plan is a SAMSUNG S10E.  We went to the local AT&T store yesterday to have them help us unlock this phone.  They were unable to help us - the "unlock" tool keeps stating this pho

Questions

 • Samsung

19

1

0

new Iphone / old number

I just got a new phone, Iphone SE. I had a 6. I want the old number to work on the new phone. What do I need to do? 

Questions

 • Apple

20

1

0

Technical Service; Calls Can’t Be Placed

Starting today, my phone won’t place any calls. It always says that “the call you are trying to place is not allowed from this line”. Trying to get it fixed, thanks.

Questions

 • Samsung

32

5

0

Request to unlock the blacklist

My mobile phone is locked, turned into a blacklist, I don't know how to unlock, hope to get help

Questions

 • Apple

28

2

0

Sim Card Not Working

There is no SIM card found on my phone. It's not true. It's inside. How it happened. Why can't I call a real person at AT&T for help? They never respond.

Questions

 • Android

34

1

0

Buying and unlocking my Iphones

Hi everyone! Im planning to buy a Iphone on gazelle.com with this carrier. However I live in Uruguay in South America, and I need to unlock it to use it here. So I have several questions.   1) Am i allowed to unlock my phone in uruguay? 2)  Is there any important thing about bu

Questions

 • Other Phones & Devices

35

2

0

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