Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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Unlock SIM when account closed

Hello I paid off my iPhone six months ago and I want to unlock my SIM but I’ve closed my account before. As I didn’t know that I needed to unlock it before transferring. I attempted to request a device unlock after my account was closed, but keep getting denials because the AT&T team say my ac

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Unlock Phone

Hello I'm trying to unlock my device but I already cancelled my AT and T account a few months ago. When I try to unlock it, the website tells me that I have a bill unpaid, and that's not the case.  I went on my client account and it says that the account was closes and there's no bill left.

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Wifi calling

Can't get my wifi calling to work

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Unlocking my newly bought phone.

I have submitted a request to unlock. The reply said att needed more info and to resubmit. I did that and it told me I have tried too many times. All I want to do is unlock this phone to another carrier or sign up for one of your prepaid plans

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Unlocking an old SIM Card

Is it possible to do so?

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Accepted Solution

How Do You Transfer Gallery Photos To The Phone Storage For PC Access For An AT&T Cingular Flip 4

I'm able to access my [AT&T Cingular Flip 4] phone's [internal storage] & the [photos] folder, however this folder is empty. All of my photos can be seen from the phone's [Gallery]. How does one transfer [photos] from the phone's [Gallery] to the phone's [Storage] folder, such that the photo

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call drops and poor connectivity.

I have S21 and my call drops and also poor connection in Raleigh briercreek area

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Unlock carrier

I myself do not have an AT&t account my phone number is associated with my son's account because he put me on his plan however his phone bill was getting too high so he is suspending my number and anyways unfortunately the iPhone that he had bought me in the in the beginning it got stolen so I c

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Accepted Solution

Switching Samsung Galaxy Tab E. SM-T377V from Verizon to At&t

I switched the SIM card to the one given to me at AT&T. Now all I get when powered on is a message says ... SIM card is not from Verizon Wireless. I have been getting charged by AT&T for the tablet every since I switched last October . That's 5 months. I would like the problem resolved or c

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Locked network

Hi. Am putting a new line in my at&t phone and its saying network locked. What should I do

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Wifi calling

Can't get my wifi calling to work

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Request for carrier visibility on iPad

I'd like to submit a request for sim carrier visibility so I can view and select another cellular providers on my iPad Pro (11-inch) (1st generation). Right now the only option available is AT&T. I can provide imei and serial number.

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Returned phone swapped out

I returned my phone on 11/26/2023. I received an email 2/2023 stating AT&T didn’t receive my phone. I called AT&T support and provided my tracking number, they stated the phone was picked up by their agent. I reviewed my bill today and was charged for the phone. I call AT&T today inquiri

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Google messages RCS provided by JIBE and not AT&T anymore .. hmmm

Hey guys ...so I noticed that the new S23 line of phones now has the RCS features provided by JIBE mobile on Google messages compared to the S22 lineup that had the RCS features provided by ATT themselves . I personally have the S22 Ultra and mine says provided by ATT and I still have issues to this

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Sent trade in using return label that came with new phone

What happens now that I’ve sent my trade in with the return label instead of the trade in kit that came after I returned the trade in??

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Visual Voicemail - Locked out

I put a question on her earlier but have yet to receive a reply. My Visual Voicemail stopped working and getting various errors but the latest is "mailbox has been locked (after too many bad login tries)".  I have cleared the apps cache as was mentioned in previous.  Anyone have any ideas

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