Learn & Troubleshoot

Keypad says replace DLC battery but the app says my DLC battery is good

How to I get an additional sensor. One has fallen off, and I need to replace it.   Calling refers me to a web site.  The web site is unhelpful when it comes to ordering parts.

how do i purchase replacement stick on window sensors from att digital life?

How can I connect to my Digital Life Smart Thermostat after my contract ends?

How do I get a replacement Key FOB?

I replaced my DLC 100 battery a couple of days ago and the indicator has been flashing green since.  Dashboard does not indicate any problems but in the past the battery indicator stayed solid green.

I got an email that "your broadband is not connected and it could be impacting the performance of the digital life." The instructions in the email do NOT apply to my bridge (attached photos) and when I call the number in the email, it connected me to sales. Please help

Trying to link my services, but it requests my account number, and I don't have a bill on hand

Over the past couple weeks or month. Alex will not control my Digital Life Skill.  It says my Digital life skill must be linked in the Alexa app.  I go to the Alexa app and the first thing I see is a box saying "link your Digital Life Skill."  I complete the linking process and it sa

I have changed the permit date but it keeps stating that the permit is expired