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Learn & Troubleshoot

Learn & Troubleshoot

Learn how to fix Digital Life issues.
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Camera playback on computer

I'm trying to playback some video recorded from today, on our MacBook pro. I can get a live feed visual from the camera from my computer.  I see all the list options that were recorded on the device today.  But I cannot get them to play for me on the laptop.  I can get them to play o

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78

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to many emails

my back camera detects everything wind rain insects I get hundreds of emails a day I NEED HELP

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38

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ATT Digital Life signs and stickers

Where can I order additional yard signs and stickers?

Questions

91

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AT&T digital life equipment

I just bought a house who had AT&T digital life installed. I don’t want to sign up for their service, but is there anything I can do with this stuff? There’s the main hub dlc-200c, camera, yale door lock (I’ve reset that) and sensors galore along with the alarm pad. Is this just going to exist,

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Closed

How do I buy directv stream box?

Had a salesman come to my home but he now won’t answer any calls

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220

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Closed

Thermostat is not working

I have my target temperature set at 70 but its 80 degrees in the house. The unit will not kick on.  

Questions

117

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Remove keypad from wall

I’ve canceled DL and need to remove my keypad from the wall. My kitchen contractor caulked around the edges so I can’t tell how it is attached.  It’s the type of controller that plugs into an outlet.  Any help is appreciated.

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94

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Accepted Solution

Official Solution

Can we remove an old ATT Digital Life Security system from our new apartment?

We are checking we can safely remove an ATT broadband repeater and connected control box and smoke detectors from our apartment. These predate our ownership, are not part of our agreements to take over the property, and is not associated with any active ATT account.

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158

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Smoke Detectors

I understand that ATT is no long selling smoke and CO detectors. Is there a third party brand that works with the Digital Life system or will I need to return to ADT so that I have these items monitored by my system?

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96

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Video Downloads

All of the videos my Digital Life captures are being downloaded straight into my camera roll. How do I stop the videos from automatically downloading?

Questions

136

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