*ALERT* - April 1, 2023 the Digital Life Community will be shut down. For questions please call 855.288.2727
Learn & Troubleshoot

Learn & Troubleshoot

Learn how to fix Digital Life issues.
Ask a question

Latest conversations

View More

(364)

Closed

canceled att , can't use door locks or thermostat!!!!

No one can tell me how to fix this. Get a deadbolt.  but what about the thermostat?

Questions

99

7

0

Reuse Sercomm OC452 outdoor camera from old att DigitalLife security system

Reuse Sercomm oc452 camera from out of business digital life system. Have Pace 5268 router

Questions

151

2

0

Closed

How to cancel service

Where do I call to make sure the house I just sold has cancelled the service to it?

Questions

315

3

0

Closed

Communication error

Hi i need installation code for my program

Questions

137

6

0

Accepted Solution

Official Solution

Closed

Siren: Replace battery

During the recent power outages of up to 6 hours at a time for over 48 hours, my Alarm system started beeping. I pushed the # key and silence the beeping for awhile. And I replaced the 4 AA batteries. Now the system say "SIREN: REPLACE BATTERY" What does this mean? And how do I fix it?

Questions

479

11

0

Closed

Editing/Modifying a payment arrangement

I tried to edit/modify a scheduled payment online. I wanted to now split the payment between 2 saved payment methods.  I changed the amount for the one payment method, kept the same date, clicked the box for "split payment", and entered the second payment amount, method, and date.  I keep

Questions

169

3

0

Accepted Solution

Official Solution

Digital Life Thermostat

Can I remove all programming/scheduling on my thermostat. Since my digital life has cancelled my thermostat has completely stopped working the way it was initially set up, it was not running a program or schedule, I could set the temperature and it would remain at that target temperature until I ch

Questions

241

3

0

Accepted Solution

Official Solution

Digital Life Equipment

Even though ATT is discontinuing the monitoring service, with the equipment continue to work allowing an unmonitored alarm system

Questions

145

1

0

Charged after changeover

After AT&T announced they were sunsetting Digital Life and that they were "passing off" the account to Brinks, I took that and had the new (and superior) Brinks equipment installed. But in reviewing my latest credit card statements, I see was charged by AT&T for three more months after the

Questions

159

6

0

Closed

How do I cancel?

I've been all over on the app and website and can't figure out how to cancel my account. Any ideas?

Questions

828

15

0

Be the first to reply

(3)

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.