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Learn & Troubleshoot

Learn & Troubleshoot

Learn how to fix Digital Life issues.
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(349)
Camera

My camera is taking duplicate clips, how can I fix that?

Questions

 • Troubleshoot

49

1

0

transfer account to employee discount program

My wife was a former AT&T employee. She was surplus. I need to move our digital account under my name so we can continue with the employee discount. Can someone help?

Questions

 • Learn

66

1

0

new system please disable door open and close chirps

Hello we moved into a house with DIGITAL life installed and would like to have the door open/close beeps silenced. can someone help?

Questions

 • Troubleshoot

34

1

0

Lutron Intergration

Once a week ( every now and then a little longer), my Lutron intergration stops working. I have to go to self connect, click on Lutron, then click on refresh and it starts to work again. The lights always work with the app and Alexa while this is happening. Is there any way to keep this from lo

Questions

 • Troubleshoot

105

5

0

Siren Error

I recently deactivated my AT&T digital life account. I unplugged the sirens to get rid of the beeping sound, however the Keypad is now flashing AC Power Loss 1st Floor Siren and AC Power Loss 2nd Floor Siren. Is there a button I can press to get the Keypad to stop flashing these Errors??? I’ve t

Questions

 • Troubleshoot

132

1

0

Adding Devices to my current Digital Life Security System

I have looked multiple times and one would think it would be quite obvious on how I can add cameras to my current Digital Life system. Unfortunately I have found relatively nothing on the internet that say "Go Here".  I am looking to add two external cameras - preferably wireless.

Questions

 • Learn

146

1

0

Keypad: AC Power Loss

The alarm keypad display reads, "Ready to Arm" and below it blinks, "Keypad: AC Power Loss". I replaced all four original AA batteries with brand new NiMH rechargeable batteries, cleaned the four terminals on the keypad unit and the four slider connectors on the cradle, re-seated the keypad unit on

Questions

 • Troubleshoot

373

2

0

why does my digital life camera have a timeout limit?

Digital Life asks "if I am still there" after a period of time while watching a camera live feed. Can this be corrected or changed via settings?

Questions

 • Learn

51

1

0

Adding or removing devices

Can I add or subtract my own devices. for example I had to get a new thermostat with my new AC unit so my old thermostat is inactive

Questions

 • Learn

37

1

0

DLC warning beep on keypad

Ive ordered the replacement but don’t know how to shut off the warning beep in the meantime.

Questions

 • Troubleshoot

39

2

0

Professional installation for replacement CO Sensor

Is professional installation needed for a CO Sensor replacement? My current CO Sensor is 7 years old and needs replacement. Ordering online requires the addition of professional installation.

Questions

 • Learn

65

4

0

Require a phone line?

Does the service require a telephone line? We are remodeling and want to remove the he old phone line but not sure if it has anything to do with my digital life service.  Any help with this would be appreciated.

Questions

 • Learn

56

2

0

Change account billing email address

How do you change the account's billing email address?

Questions

 • Learn

31

3

0

change my billing address

i need to change my billing address

Questions

 • Troubleshoot

67

3

0

Service Reactivate

Can I have my Security system reactivate using the my Equiments already installed in the house, or do I need to purchase new one?

Questions

 • Learn

32

1

0

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