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How do I remove DLC 100 box when no plug is visible?
I need to remove DLC 100 box from closet. No visible plug is showing but AC light is on
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124
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Accepted Solution
Official Solution
Changing payment methods
My credit card was compromised and I need to provide the new cc # but when I go to my acct from my computer or from the phone app it won't allow me to click "edit payment method" and when I call the call tree offers no option for providing a new CC and no opt-out for a human.
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1K
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Purchase More Sensors
Good evening chaps, I just want to purchase three more sensors for some windows but whenever I try to purchase them, it says there is a $39.99 monthly fee too. I must be missing something cause that doesn't make any sense. Can anyone tell me how to just purchase a few sensors without them adding mo
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102
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Camera
Hello Does cameras include in the smart security package? If yes how many. I have hard time to reach the customer service. Thank you!
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148
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phone number and email address needed to make a claim for damages
Hello, We have damage to our property from an AT&T crew. Can you please let me know the email address to your risk management department and claims department? A phone number would be good too. Thank you.
Questions
• Troubleshoot
32
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Digital life alarm beeping repeatedly
Bought a home with att system, but not active, a couple days ago it started beeping one lone beep every couple hours and if i dont press # to silence it keeps beeping every 5 minutes. I changed the batteries on all the window sensors but that did not help. I have to get up at 2 in the morning to sil
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1.3K
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Smoke sensor
I need an additional Digital Like smoke sensor but when I call DL sales/support, it is not available to order anymore apparently. What can I do/where can I go to get one? Do AT&T stores have them available?
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• Learn
51
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Video recording has the wrong time
My cameras video recorded after a motion is detected, but the time reported Is not pacific time, it is showing and recording using Easter times
Questions
• Troubleshoot
34
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App not properly completing tasks
Hi - everytime I use the app to either set alarm, or lock the doors or even use garage door when I click the option it doesn't do anything. I've had the system and app since 2017, never had this issue before. Just today I went to set alarm and it did nothing, however when I walked into the house to
Questions
• Troubleshoot
56
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How do I set the clock for my outdoor cam?
Recordings from my outdoor cam show incorrect time.
Questions
• Learn
30
3
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WPS power supply
How do I get a new one. My back camera isn’t working, I checked the WPS and it doesn’t turn on.
Questions
• Troubleshoot
34
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