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Learn & Troubleshoot

Learn & Troubleshoot

Learn how to fix Digital Life issues.
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Need more Digital Life signs

We need more Digital Life signs since the old ones broken

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70

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Can I turn the door chimes off or adjust the volume?

We just had a new panel installed and the chime when a door opens is too loud

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87

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Com munication error.

My Digital life system is giving me a communication error message

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79

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Resetting pin code

I just purchased my home and it had the digital life complete set up in it. However the previous owner canceled the service several years ago and doesn't remember the pin number for the system. I want to keep the system as is but reset the pin to factory setting sort of speak. How and what shall I d

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118

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How do I connect my wireless cameras?

I have wireless cameras how do I connect them to my att internet or can they be connected?

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122

3

How do I add a program to my Home Screen?

I am trying to add a rested or existing program to my Home Screen. Help?

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53

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How to get back the Thermostat icon that disappeared from the Home Screen?

Thermostat icon has disappeared from my Home Screen how can I get it back to the front

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66

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Yale door lock stuck

Our Yale door look is stuck and the door code does not unlock the door when using the app. I changed the batteries and this does not work when inputting the door lock code using the app or the door key pad the lock does not work and we just get some “chimes” from the door lock but the lock does

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126

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Key Fob

I'm sorry didn't realize I was adding on to someone else's question. My question is, I have a key fob that worked until technician came and swapped out controller, I would still like to use my key fob since there is nothing wrong with it, how can I get the capability back?

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86

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Low battery sms paused

Digital Life app shows that the low battery sms notification for our door lock is paused. There is no option to un-pause, and when trying to create a new program or notification, there is no option for a low battery sms for the door lock. How can we reactivate this notification?

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