I have not been able to log into the Digitial Life app when I am not on my home WiFi network. My husband used to be able and now he has the same as myself. Is there some setting we need to set to allow this? Thanks! Michelle

I spending 6 hours on the phone and getting no where and finally after writing a bad review online, we received a chat with someone to fix our issue. They made the ticket (PJ0TP750). We thought that someone would come out to take care of this cover and remove the bees nest that is inside, that has n

One of our catalytic converter was stolen at approximately 2 AM, in camera frame, but by the time we realized it at 1 PM, the online camera record was overwritten. Is there a longer record of camera video in the cloud to which we could refer? Thanks.

how do i get my Yale 220 deadbolt lock to unpair with the DLC? i want to pair it with my Ring controller, but one first has to unpair with the DLC. i entered Master code # 7 # 3 # but it is not accepted. is the network module ATT 2.0 CP 2-5-3 proprietary?

I've been all over on the app and website and can't figure out how to cancel my account. Any ideas?

I inherited the digital life security system in the home that I purchased and I do not have an active account, but have been using it in a localized setting. However, the system keeps adjusting the time at which the evening alarm is set. When I first moved in, it was at about 10pm and the setting ti

How do I change the battery in my smoke detector? The alarm is beeping every 5 minutes or so.

What do I do? Help!

how do i find the serial number for the automatic door lock? Is this lock compatible with another security provider?

AT&T should offer a ‘no-support mode’ after 8/31/2022, at a reduced monthly price.  Not everyone is interested in a years-long commitment to a more expensive replacement system, or the need to completely replace a system that has worked OK, if not very well, for most of a decade. Forci

Our thermostat seems like it has been set "automatically" since we cancelled our digital life system. Are we not able to set the thermostat  ourselves without having the digital life service? If we can set without digital life, how do we do it?  We can't even raise the temperature in our

Help

I was told when I wanted to disconnect my service because I am moving that it could not be prorated. I was assured my thermostat would work .Now, my thermostat won't work. I wanted to end the service on 7/25 , I was told by the representative that your company does not pro rate , therefore I was for

Where do I call to make sure the house I just sold has cancelled the service to it?

I recently moved into a house that previously had ATT digital life. When I called, I was told it is no longer available at my address.  I need to make some changes to the systems, but do not have the installer codes.  How can I retrieve these codes?  The custoemr service line was not